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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,244 Reviews

1,244 Reviews of AutoNation Honda Roseville - Service Center

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October 19, 2023

Samantha, my service advisor was fabulous and fun to work with when I brought my new Honda CRV in for a wellness check. More

by iap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Oct 22, 2023 -

AutoNation Honda Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 18, 2023

This time I was satisfied with the service because last time I had issues. Chris Angelo was so helpful to take time and explain to me the service needed. Also, he was nice, when he gave me the option to More

by doc_vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Angelo
Oct 21, 2023 -

AutoNation Honda Roseville responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2023

I booked my service appointment online (which was so convenient) but forgot to select a service advisor. Chris Angelo checked me in, and he was welcoming, polite, and knowledgeable. I was very satisfied More

by April Duenas-Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Angelo
Oct 17, 2023 -

AutoNation Honda Roseville responded

Hi, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 13, 2023

Joe was very nice and helpful, regarding service on my Honda HRV. All service was explained to me. More

by delliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Very accommodating, courteous & professional service. I was running several min late due to traffic & called & was told to come in anyway. I really appreciated it as I was driving in from out of town. More

by Tiapia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Ryan Hover,
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Couldn’t have been better! Very nice waiting area, good coffee Actually enjoyed our wait! More

by C. Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelley. Super!!
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Fast and Friendly service during my second service oil change, service was completed and all work explained. More

by brapozo
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Oct 13, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

The employees are very professional. The service team does good work and the vehicle is ready when promised. More

by gskiba03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2023

Courteous service promp and professional. Appreciate the car wash after. Updates customer regarding ongoing added expense. More

by Tessiway3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Horrible! I will never go again! The Manager, Connor was awful and just made excuses. The dealership "fixed" a recall and did an oil change. Left wire piece More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Oct 06, 2023 -

AutoNation Honda Roseville responded

Hi Jennifer, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 17, 2023 -

Jennifer responded

My husband has called 2x and left a message over the span of a week and a half and the GM have NOT had the courtesy to call him back. This is what your employees are modeling. and this is why we have had so many problems!

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