AutoNation Honda Roseville - Service Center
Roseville, CA
1,249 Reviews of AutoNation Honda Roseville - Service Center
Overall my experience with customer service in the service department has been excellent, other than their prices which are very expensive. But my service advisor has gone over and above to help me service department has been excellent, other than their prices which are very expensive. But my service advisor has gone over and above to help me on several occasions. More
I have always appreciated the service from your dealership. It is a little pricey compared to others (with a coupon) and it does take a little longer, but I like that you do a multi-point inspecti dealership. It is a little pricey compared to others (with a coupon) and it does take a little longer, but I like that you do a multi-point inspection and complimentary car wash. All service associates I have worked with are always very helpful and thorough. More
Sami is the absolute best service adviser. For my recent service, he made sure I could get an appointment on the day that worked best for me. His personal attention to his customers is outstanding. Sami i service, he made sure I could get an appointment on the day that worked best for me. His personal attention to his customers is outstanding. Sami is the best! More
Polite, friendly, helpful. Poor communication between service advisors. I had 2 service advisors. I was also served by a manager at the sales counter who helped me pick up my car on Sunday. I brought service advisors. I had 2 service advisors. I was also served by a manager at the sales counter who helped me pick up my car on Sunday. I brought the car in because of a recall, and later, authorized new front tires for my car based on service department recommendation. When I picked up the car new tires had not been put on. No one told me that the needed tires were out of stock. Even the front counter sales man simply gave me the car with no comment on the fact that the requested tires had not been put on my car. Also, I was told that the recall I came in for would take about 2 hours. After I waited almost 2 hours I was told that the job could not be completed until closing time. More