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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,249 Reviews

1,249 Reviews of AutoNation Honda Roseville - Service Center

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October 04, 2021

Was quick to hear our concerns about a lack of start to our car. He performed all tests and notified us that it was only a dead battery. We were notified promptly and was greeted at pick up. New battery, w More

by Cynthia B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Oct 07, 2021 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us, Cynthia! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2021

Came in for oil change. Service was quick and efficient, I appreciate not being pressured to add on other services. More

by LJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 05, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 01, 2021

Polite, professional & thorough. Finally resolved a long time engine noise not addressed with past service visits. All work completed in 5 hours along with a car wash. My car hasn’t driven this well in ages More

by maggiekev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 05, 2021 -

AutoNation Honda Roseville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 01, 2021

I came in for auto repairs. It was The best experience. I’m new to this dealership and the service rep that I got name is James was wonderful. He kept me informed and had a real concern what had to be done More

by craftyissdiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le
Oct 05, 2021 -

AutoNation Honda Roseville responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

My experience at AutoNation Honda Roseville's service department was wonderful as expected. Jimmie Le was my service rep, and he is outstanding. The work on my car was completed exactly when he told me More

by ronzonies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Lee
Oct 05, 2021 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2021

Brenda was very kind, professional and helpful. My experience was excellent. And I was very satisfied with the service my car received. More

by tai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Sep 30, 2021 -

AutoNation Honda Roseville responded

Hi Tai, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

I needed assistance with a battery issue.They addressed I needed assistance with a battery issue. They addressed it immediately. And I was on the road Keep in mind I highly recommend making a service app More

by Honda girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius and Edwin
Sep 30, 2021 -

AutoNation Honda Roseville responded

We are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

September 26, 2021

Took my new CRV in for first oil change. They check tire pressures also. The day after the service my Low Tire Pressure warning came up. I checked pressures and the left side tires are now 5 lbs lower than More

by Cautious
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James
Sep 28, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (916) 467-8056 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 25, 2021

Nick is the best I've had. He goes all out to accommodate, and is extremely helpful. I leave feeling confident that my car received the best care. More

by padideux
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 27, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at AutoNation Honda Roseville! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 25, 2021

Service was excellent in and out, they answered all my questions, wait time was as expected More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Sep 27, 2021 -

AutoNation Honda Roseville responded

Hi Sandy, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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