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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,240 Reviews

1,240 Reviews of AutoNation Honda Roseville - Service Center

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September 22, 2021

Saman told me the tire I wanted as discontinued. I found the tire at Costco More

by Agnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saman malganji
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi Agnes, we regret to hear that you are displeased with your recent experience with us. Please call our General Manager at (916) 467-8056 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

September 22, 2021

Excellent customer service and Brock made the whole experience pleasant. He took the time to listen and validate my concerns. More

by Ratan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brock here at AutoNation Honda Roseville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 21, 2021

I recommend Sammy, he was a great help during my I recommend Sammy, he was a great help during my service. He was very kind to me and made my service fly by. Also organized More

by k916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

September 21, 2021

Darius handled my appointment with Professionalism, a Great attitude & answered All my questions in Detail. This was my 1st servicing since our move to Rocklin from Fremont. I was very pleased & will con More

by gustafson1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2021

The Roseville Honda Dealership (Service Dept.) was friendly, courteous, and professional; even though I had to wait a little while to be greeted by a service advisor (didn't have an appointment), I re More

by RobTC1389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Palachat, Vincent & another male employee (not sure of his name).
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 24, 2021 -

RobTC1389 responded

You are welcome, folks. 👍😊

September 21, 2021

James H is my service advisor. Without warning, I showed up and wanted a diagnosis and price for the shimmy in the front end. Oh, by the way James, my A/C just went out! I was thrilled!! He told me he must More

by JGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 24, 2021 -

JGN responded

I have for quite a long period of time and intend to continue. Thank you, J. G. Newton

September 20, 2021

They must of been having a bad day as I was waiting 3 hours for a service and I had an appointment. Not only that, I got tired of waiting and went to look for my advisor but he left for the day. There we More

by Fouchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaiah
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Sep 27, 2021 -

Fouchi responded

I think just bringing this to your attention is enough for me, but thank you.

September 20, 2021

Ask for Sami ask your advisor in the service department. He was extremely helpful. Good Good Good Good Good Good More

by nancy_young
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sami
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 20, 2021

I had to wait nearly 30 minutes for the advisor. I have never waited that long. I was in the sun and it was hot More

by Sumira38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 24, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 467-8056 to discuss what we can do to help.

Sep 24, 2021 -

Sumira38 responded

I just hope it doesn’t happen again. I will go back for another try

September 20, 2021

Great experience! Our service AdvisorBRENDA VIZINA, kept Great experience! Our service Advisor BRENDA VIZINA, kept us informed throughout the entire experience and had the car ready ahead of schedule! More

by sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRENDA VIZINA was our Advisor!
Sep 24, 2021 -

AutoNation Honda Roseville responded

Sal, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you have any further questions, please give us a call. We're always happy to help!

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