AutoNation Honda Roseville - Service Center
Roseville, CA
1,238 Reviews of AutoNation Honda Roseville - Service Center
Ask for Jimmy Lee or Darius as your advisor in the service department. They are extremely helpful. All of the employees that I have met over the years are really nice and knowledgeable. service department. They are extremely helpful. All of the employees that I have met over the years are really nice and knowledgeable. More
It was my birthday the day I brought my car in due to the maintenance light coming on (indicating an oil change is due). Nick Cannon was my service advisor, he was amazing from beginning to end. He had a gre maintenance light coming on (indicating an oil change is due). Nick Cannon was my service advisor, he was amazing from beginning to end. He had a great personality, very friendly and cheerful, even wished me a "Happy Birthday" and added a tire rotation (as a birthday gift). The service was completed in a timely manner and they even washed my car. This is what you call a GREAT CUSTOMER SERVICE, going above and beyond. Putting your CUSTOMERS first! Thank you Nick, I know I will be coming back! More
I brought in my 2006 Honda Pilot because the passenger window wouldn’t roll up. They inspected the problem and did a diagnostic inspection on my car. They found $10,000 worth of repairs including a oil window wouldn’t roll up. They inspected the problem and did a diagnostic inspection on my car. They found $10,000 worth of repairs including a oil leak. I told the service adviser I had just had an oil change and why did they not find the leak. She said the tech here is specialized in it. I did not believe her. So my husband set an appointment for the next day for the window and worried how to come up with the $ for the other repairs . I have had the engine replaced due to a oil screw being loose and leaking oil out. It was Walmart’s fault and this was done a little over a year ago. The repair man who put the engine in looked at the window and said he could repair the window for much Less than the quote I got from Roseville Honda. I gave him a copy of all the other things listed. He check each one and said the car doesn’t have a oil leak or any of the other costly things suggested by your expert. I call Brenda and canceled to appointment . Brenda was great and gave the best customer service. More
My advisor, Sami Malganji, is the best. He is personable, concerned, and thorough in his handling of my Honda Clarity. Others at the dealership have also been very courteous. personable, concerned, and thorough in his handling of my Honda Clarity. Others at the dealership have also been very courteous. More
I got the service in 45 minutes but I was promised a I got the service in 45 minutes but I was promised a complementary car wash that I didn’t get. I got the service in 45 minutes but I was promised a complementary car wash that I didn’t get. More
I have been going here for service for 20 years so I am pleased with the work. Yesterday when I visited, I arrived 15 min. before appt. and I have never seen so many cars already there. Took too long to pleased with the work. Yesterday when I visited, I arrived 15 min. before appt. and I have never seen so many cars already there. Took too long to meet with my service rep. so was a bit disappointed in that area. Why an appt.???? More
Nic is the ABSOLUTE BEST Service Advisor there is!!!! He is professional, amazing customer service and gets the job done! I would recommend everybody to go with Nic if you want to get the best experience in is professional, amazing customer service and gets the job done! I would recommend everybody to go with Nic if you want to get the best experience in the service department. More