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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,249 Reviews

1,249 Reviews of AutoNation Honda Roseville - Service Center

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September 15, 2021

Appreciate the great service and communication - Nicholas took care of all my needs promptly and effectively More

by Sskyway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Cannon
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

Great service by the service department. It was quick and easy. James was super helpful and professional. More

by Jkvlcek98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

Came in-with bad tire no app they got me . In had to wait for 2 hours no complaints .ended buying tire Would have traded car in no stock More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimme le
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2021

After picking up my CRV, I noticed two scratches in the paint. Also the hood was only partially closed. I expected a Honda shop to be more careful. More

by reg
Recommend Dealer
No
Employees Worked With
James
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 13, 2021

Service Advisor Darius Palachat was very helpful and courteous. He also took time to explain in detailed the services completed on my Honda CR-V. I am very happy with the service provided. Kudos to Dari More

by ringlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 13, 2021

The customer service was excellent. I didn't had to wait long for my appointment to get my car checked out. James Foures Moon provided excellent customer service More

by shera.butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Foures Moon
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2021

James Harding at Auto Nation Honda in Roseville CA is the absolute BEST. He takes the time to make sure everything is handled correctly. More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi Maggie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 13, 2021

Everyone at Roseville Honda is so nice and helpful especially my advisor Jimmie Le. It's always a pleasure doing business with Jimmie. More

by terra.dasher26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Le
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2021

Brenda was quite helpful during my service (oil change & tire rotation); when the necessary socket to unlock my wheel lug nuts wasn’t found, she alerted me and arranged to use the dealership’s master key to More

by Dr. Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brenda here at AutoNation Honda Roseville! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 12, 2021

Brock Keck provided excellent customer service and went above and beyond to get our issues resolved. He's knowledgeable and very professional. WE are very pleased with the service he provided. More

by renuznwz
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brock Keck
Report | Print
Sep 17, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brock here at AutoNation Honda Roseville! If you have any further questions, please give us a call. We're always happy to help! Take care!

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