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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,238 Reviews

1,238 Reviews of AutoNation Honda Roseville - Service Center

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June 07, 2023

Very good service. Shuttle no longer being used but I was provided a ride home anyway. Part to complete the recall work was not available so car held for second day. Th More

by SCGolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Keophimane
Report | Print
Jun 11, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

They are professional and courteous and try to accommodate my time frame for service issues. More

by conniee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jun 06, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2023

Always great service ,plus the online appointments were easy to make. The work was was quick. More

by aloha8080808@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daerious
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Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

Great service, awesome staff. They were fast and efficient. My was washed after my oil change and looks great after. More

by nsanbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Report | Print
Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2023

They always does a great job and always on time. friendly staff good customer service More

by Brijdeo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

Samantha was kind, efficient, and great to work with. I’m happy with the customer service and service on my car. More

by BAOPHAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Report | Print
Jun 05, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2023

I have more lights on after I got my car back and no screws in my steering column. Poor professionalism. More

by Rustytynes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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May 29, 2023 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

May 26, 2023

Service advisor #6904 Sam keophimanie was not customer friendly in my opinion he had a negative attitude not a can do guy : service manager Joey took over my service and showed great customer service and More

by Jojo.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam tech manager Joey
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May 30, 2023 -

AutoNation Honda Roseville responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

May 25, 2023

Excellent customer service. Clean and nice show room. John was amazing and true professional, friendly and knowledgeable. Explained all the details on the service that made me More

by Royaairani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
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May 24, 2023

Sam was amazing! He get me up to date on the service, the car was done when he said it would be, and he was so nice/helpful/welcoming when I called him with a questio More

by morgandanielle0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 26, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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