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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,238 Reviews

1,238 Reviews of AutoNation Honda Roseville - Service Center

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May 22, 2023

I’ve been getting service on my Honda cars for over 20 years. The service has always been excellent. More

by Ericgillies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
May 25, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

Nice dealership but could use a cafe area for customers while we wait for our car to be serviced More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kelley
May 25, 2023 -

AutoNation Honda Roseville responded

Hello Donna, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

I have been going to this dealership for 8 years and have bought two cars from them. I have always thought I was being treated fairly. Their service people have all been pleasant and helpful. More

by caroldickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Harris
May 25, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

People were polite and friendly. I was given answers to all my questions. Satisfied with my visit there! More

by jolotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall names!
May 25, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2023

Took my car in for oil change and A/C issues to a 9:20am appt. Service rep, Sam K, immediately dismissed what I was telling him about the a/c and said it worked fine. After waiting 1.5 hour for the oil ch More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Keophimanes
May 22, 2023 -

AutoNation Honda Roseville responded

Hi Julie, we are deeply disappointed by your experience at AutoNation Honda Roseville. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 467-8056. We would appreciate the chance to turn your experience around.

May 21, 2023

I was very happy with the service I received. What a great group of people. More

by gamecrazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
May 23, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Originally bought the car at this dealership and have continued to have it serviced there. James Harding has worked with me and my wife since our first scheduled service and we have continued working wit More

by keiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
May 22, 2023 -

AutoNation Honda Roseville responded

Hi Keiths, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

My 2018 Honda CRV had a recall notice on the seatbelts. I took it to Auto Nation Honda where I received very good service from Joe Kelley and his staff. Not only were the seatbelts repaired, my car was gi More

by jboe1698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelley
May 22, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

I have owned my Honda for 17 years, and it now has 195,000 miles on it. This was my first experience with AutoNation Honda Roseville. The service was excellent! I will be bringing my Honda to this dea More

by Richard Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 22, 2023 -

AutoNation Honda Roseville responded

Hi Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

For years I kept coming in and getting different service representatives, consequently felt lost. But when I connected with James Harding and he told me that I could count on him to be my service rep. thing More

by dmaciasExactClinical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
May 19, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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