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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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February 16, 2023

I was impressed with the efficiency of check in. The courtesy in which I was given was very comforting as this was my 1st ever visit to a dealer service Dept. However I was told that my car ( only More

by ML-Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Mendoza
Feb 20, 2023 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 16, 2023

Can't beat this dealership, From finding the right vehicle, to knowledable andhelpful salesperson, to finance and now to the service center for first service. Process was fast, efficient and got my v More

by sobrfun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 20, 2023 -

AutoNation Honda Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2023

Darius Palachat, my Service Advisor, was extremely helpful and found out that my headlight issue was covered under an extended warranty and I able to have it replaced free of charge. More

by rich1too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
Feb 18, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy you found Darius to be so supportive during your experience here at AutoNation Honda Roseville. If you ever need help, just give us a call. Happy motoring!

February 15, 2023

Always great service at a great price. I Always appreciate a no hassle dealership. The management is always appreciative More

by Ahmed_morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 19, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 14, 2023

The service was excellent. Kyle Singh was very friendly and professional, and made sure all my needs were met. More

by S.FRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Singh
Feb 17, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

The service was excellent that we received from our service advisor. The time frame it took to have services performed was outstanding couldn't have asked for anything more. More

by coreyf358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 17, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

Everyone was friendly and helpful and my car service was completed in a timely manner. More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 17, 2023 -

AutoNation Honda Roseville responded

Hi Sophie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you ever need help, just give us a call. Happy motoring!

February 13, 2023

Great service as usual. Friendly service. Kyle is the best! Thanks Kyle, you are awesome! More

by Bmchew
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle S
Feb 17, 2023 -

AutoNation Honda Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 13, 2023

I am totally disappointed about this time of service. After the routine servicing, I went home garage straight and then found a crack at the very lowest left corner bottom of windscreen. Judging from More

by Tak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darius Palachat
Feb 16, 2023 -

AutoNation Honda Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Roseville. We'd like the opportunity to discuss this with you. Please reach out to us at (916) 467-8056 at your earliest convenience to discuss how we can turn your experience into a positive one.

Feb 22, 2023 -

Tak responded

I called the number last week and the operator said she would connect me to the manager. My call was then connected to a message box. I left the message but so far no one responded back. At this point, I could see the attitude of AutoNation Honda Roseville. They are so superficial and perfunctory. They do not have any customer-oriented service, not to mention that they will turn my experience into a positive one.

February 12, 2023

I received wonderful customer services, and my car was in and out of service on a timely manner. More

by Ms.Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Feb 14, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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