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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,244 Reviews

1,244 Reviews of AutoNation Honda Roseville - Service Center

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February 09, 2023

Went in for oil change and spark plug/valve train service. Got back a car that had a check engine light and oil pressure light on. Opened the hood to find that the radiator reservoir was just laying More

by marcuswhateverus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Aria
Feb 12, 2023 -

AutoNation Honda Roseville responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Roseville take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

February 09, 2023

Very clear and concise explanation of services and diagnosis. Reasonably priced service fees in line with dealer rates. Friendly and courteous staff. James Harding was helpful and took great care of t More

by rdelsol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 12, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2023

James Harding was was very friendly and helpful car was ready in the time he said it would be More

by black1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 11, 2023 -

AutoNation Honda Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2023

Went there for service with an appointment but had to wait over 3 hours. I don’t think its normal for people to wait over 3 hours to have their car get serviced even after making an appointment. I was so More

by Coolsuraj35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius
Feb 09, 2023 -

AutoNation Honda Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Roseville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 467-8056 to discuss what we can do to help.

Feb 09, 2023 -

Coolsuraj35 responded

I am already done with my service so talking with your General Manager does not make any difference now. Unless you wanna reimburse my pay for the day that i missed.

February 06, 2023

I have always had a great experience at Auto Nation. Their prices are fair and service managers are always knowledgable and helpful. More

by ehamilton2004@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Harris
Feb 09, 2023 -

AutoNation Honda Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2023

I have always been treated like a family member each time I stop by. Such a large dealership always provides me the personal treatment. More

by Old, Old, Old man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Feb 09, 2023 -

AutoNation Honda Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2023

First time in this service center and found the staff very friendly starting from greeting to service order write-up and then to car delivery. No hard pushing for expensive and unnecessary service packag More

by RoyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugne
Feb 08, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! If you ever need help, just give us a call. Happy motoring!

February 01, 2023

Oil change was completed in a timely manner, James Harding gave great customer service. Satisfied with the recent service. More

by Sedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 03, 2023 -

AutoNation Honda Roseville responded

Hi Sedro, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Their service department employees are both competent and accommodating. They always look for ways to make things work. More

by dlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius
Feb 03, 2023 -

AutoNation Honda Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

James H, my advisor, was very helpful and advised me on what needs to be done on my next oil change. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Jan 31, 2023 -

AutoNation Honda Roseville responded

Hello Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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