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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,238 Reviews

1,238 Reviews of AutoNation Honda Roseville - Service Center

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January 22, 2023

Knowledgeable and helpful. Attempted to correct a delay. Not pushy about extra services car may have needed. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 25, 2023 -

AutoNation Honda Roseville responded

Hi Victoria, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 21, 2023

james harding is always very helpful and caring and takes care of all needs that i have More

by black1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james harding
Jan 25, 2023 -

AutoNation Honda Roseville responded

Hi, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please call our General Manager at (916) 467-8056 for ways we can work towards resolving any issues. We look forward to hearing from you soon.

Feb 01, 2023 -

black1217 responded

I guess I made a mistake and hit fir low ratings I ment to do high ratings

January 19, 2023

Fantastic! #1 dealer in my books. I have purchased both new and used cars and have always received great value and honesty I just had my 22 Ridgeline serviced More

by jharry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Mason
Jan 23, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Joey was excellent in getting me in and out on a rainy busy day. He explained everything to me. More

by beepers.scour0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jan 21, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 15, 2023

Getting the service appointment on the ;phone was very difficult and frustrating. They desperately need to have a person answer the phone at the dealership service department. However once I showed up wit More

by richardpaine31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
Jan 19, 2023 -

AutoNation Honda Roseville responded

Hello, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 14, 2023

My service representative Joey was 100% amazing and took great care of me while I was there. He was friendly, kind, and had great customer service. More

by seeglitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jan 19, 2023 -

AutoNation Honda Roseville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 14, 2023

Great. Estimated time to complete the work was more than it actually took. Kind workers. More

by Renee.shanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 19, 2023 -

AutoNation Honda Roseville responded

Hello Renee, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 13, 2023

Clear pricing with quick service, all interactions with staff was pleasant and walked away feeling like I was taken care of. More

by BDoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 19, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 12, 2023

Great people, great service. It’s truly a 5-star dealership. They are quick and complete in their service offering. More

by andypetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 17, 2023 -

AutoNation Honda Roseville responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 10, 2023

Set up appointment for oil change. The waiting area is neat, comfortable seating & wi-fi access. It did take a while for the service to complete and the agent left for lunch. When I fi More

by RRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jan 12, 2023 -

AutoNation Honda Roseville responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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