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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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January 27, 2023

James H, my advisor, was very helpful and advised me on what needs to be done on my next oil change. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Report | Print
Jan 31, 2023 -

AutoNation Honda Roseville responded

Hello Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2023

Diana was knowledgeable and followed up promptly with my concerns regarding my vehicles problem(s). Work was completed in a timely manner. More

by ktp61197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Jan 31, 2023 -

AutoNation Honda Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

January 26, 2023

Twice I brought my civic for due maintenance, after several days car issues happen, 1st after they did a oil change I had my undercarriage cover issue, one screw was missing and it ended up being bent More

by doc_vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick, James, David
Report | Print
Jan 31, 2023 -

AutoNation Honda Roseville responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 467-8056 to discuss what we can do to help.

January 25, 2023

Clean and friendly environment. Communication was understood and efficient. Trustworthy and very efficient technician took good care of my car. More

by cammie1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jan 27, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2023

Top notch service! James Harding is my go to there he always gives good customer service. More

by mrjohnnykat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Harding
Report | Print
Jan 27, 2023 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Roseville

January 24, 2023

Team was timely with assistance. Appreciate texting with updates on car and pictures to show assessment of car More

by Dreigonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 27, 2023 -

AutoNation Honda Roseville responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

I have had great service with sales people and timely service in ny Honda all wheel drive crv More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana , Christy, Emanuel etc
Report | Print
Jan 27, 2023 -

AutoNation Honda Roseville responded

Hi Robin, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Roseville

January 22, 2023

Knowledgeable and helpful. Attempted to correct a delay. Not pushy about extra services car may have needed. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 25, 2023 -

AutoNation Honda Roseville responded

Hi Victoria, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 21, 2023

james harding is always very helpful and caring and takes care of all needs that i have More

by black1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james harding
Report | Print
Jan 25, 2023 -

AutoNation Honda Roseville responded

Hi, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please call our General Manager at (916) 467-8056 for ways we can work towards resolving any issues. We look forward to hearing from you soon.

Feb 01, 2023 -

black1217 responded

I guess I made a mistake and hit fir low ratings I ment to do high ratings

January 19, 2023

Fantastic! #1 dealer in my books. I have purchased both new and used cars and have always received great value and honesty I just had my 22 Ridgeline serviced More

by jharry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Mason
Report | Print
Jan 23, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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