AutoNation Honda Roseville - Service Center

Joey was excellent in getting me in and out on a rainy busy day. He explained everything to me. busy day. He explained everything to me. More

Getting the service appointment on the ;phone was very difficult and frustrating. They desperately need to have a person answer the phone at the dealership service department. However once I showed up wit difficult and frustrating. They desperately need to have a person answer the phone at the dealership service department. However once I showed up with my car, the service was fine and I would rate the waiting time about average. More

My service representative Joey was 100% amazing and took great care of me while I was there. He was friendly, kind, and had great customer service. great care of me while I was there. He was friendly, kind, and had great customer service. More

Great. Estimated time to complete the work was more than it actually took. Kind workers. Estimated time to complete the work was more than it actually took. Kind workers. More

Clear pricing with quick service, all interactions with staff was pleasant and walked away feeling like I was taken care of. staff was pleasant and walked away feeling like I was taken care of. More

Great people, great service. It’s truly a 5-star dealership. They are quick and complete in their service offering. It’s truly a 5-star dealership. They are quick and complete in their service offering. More

Set up appointment for oil change. The waiting area is neat, comfortable seating & wi-fi access. It did take a while for the service to complete and the agent left for lunch. When I fi The waiting area is neat, comfortable seating & wi-fi access. It did take a while for the service to complete and the agent left for lunch. When I finally found the agent at the desk, took some time to get the paperwork. The filters were marked as recommended for change and that I had declined the service. Fact is no one asked me if the filters should be changed. Outside of this, it was a good experience. More

Get shop always helpful and courteous. Samantha walked me through service options and explained what each option was. Samantha walked me through service options and explained what each option was. More

Issue with car running rough needed it checked out. Dept could not replicate but did what they could Dept could not replicate but did what they could More

Clear price list before fixing my car. Excellent advisor for planing ahead for upcoming part replacements. Technician shows video the parts need to repair on my vehicle. Nice waiting ar Excellent advisor for planing ahead for upcoming part replacements. Technician shows video the parts need to repair on my vehicle. Nice waiting area with beverage and snack vending machine. More