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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,238 Reviews

1,238 Reviews of AutoNation Honda Roseville - Service Center

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December 05, 2022

Vey professional. Communication from David was outstanding. Worked hard to find the appropriate part. Great service! More

by kenn4701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 08, 2022 -

AutoNation Honda Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 04, 2022

Repair analysis was good as well as work performed. However, during a post inspection service tech stated battery needed replacement based upon a battery test and that brake fluid reservoir cap was cra More

by fastief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Palachat (Service Advisor) and Samnang Sou (Service Tech)
Dec 05, 2022 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8056 -- we hope to hear from you soon.

Dec 18, 2022 -

fastief responded

On 12/9/2022 I called the GM and call forwarded to voice mail of GM (Gary). I left an extended message as requested under GM would like to speak with me to rectify any issues noted in my repair analysis. As of 12/17/2022 no return call received. As of this return reply, no further comment(s) from me, the customer, will be made to this website in the future.

December 03, 2022

Joseph Kelly was excellent he told me what i need and how long it would take. Will look for him again. More

by nonno.mema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kelly
Dec 04, 2022 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 02, 2022

I appreciate the responsiveness of the sales staff and service representatives. Text, email and phone to alert of status of vehicle. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Rugue
Dec 02, 2022 -

AutoNation Honda Roseville responded

Hi Jen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 02, 2022

Joey Aria was very help in getting our appointment scheduled, small parts ordered, and his follow up was superb! More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Aria
Dec 04, 2022 -

AutoNation Honda Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

December 02, 2022

Samantha is a great advisor. She explained everything clearly. The service was done in a timely manner. Definitely will come back for service. Strongly recommend Samantha as More

by V10118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 04, 2022 -

AutoNation Honda Roseville responded

Hello, We are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2022

The Service Department Technician was extremely helpful and explained each service item required. He also helped to make my vehicle more efficient by using certain controls I was not currently utilizing More

by nbandelow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 01, 2022 -

AutoNation Honda Roseville responded

Hello, thank you for taking the time to leave us feedback. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 28, 2022

First time servicing my car through Honda Roseville. Had an amazing experience from start to finish with Joe Kelley. More

by mzheatherdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelley
Nov 29, 2022 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2022

We have been using AutoNation Honda Roseville service for years. The customer service is great. Our current service rep is Samantha and we can't say enough good things about her. Knows her business and is More

by yllwstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 29, 2022 -

AutoNation Honda Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2022

David, my service advisor, is excellent. He takes care of my appointment in a timely manner and explains all the details so I know exactly what’s going on. More

by Rebcon916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 28, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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