AutoNation Honda Roseville - Service Center

Joey was my service advisor. He was very professional in handling my service. Even though the work was complex, he was able to get everything completed in one day. I two issues. He was very professional in handling my service. Even though the work was complex, he was able to get everything completed in one day. I two issues. First, I had a Costco Coupon which provided a 15% discount parts and services discount that was not fully covered. I was told that the maximum was $150. However, Costco has told me that the maximum should be $500. So, they will likely follow-up with your dealership. Second, I had been service in July with transmission work and asked fore full inspection before paying the cost. I was told that everything was solid for a car with these miles. I was also told that the brakes could wait for at least 5000 miles. This time I was told that brakes were required and that other major services were needed. I went ahead and did the brakes, but was concerned that I had gotten two stories. The other work, I will have schedule in the future. Overall, it was a good experience, just a bit confusing on the coupon and the need for future services. More

First oil change on m y new car, Not only was my oil changed, but my tires were rotated, brakes checked, and vehicle washed Very pleased with full process. changed, but my tires were rotated, brakes checked, and vehicle washed Very pleased with full process. More

I am very pleased with your servicing of my 2004 Accord. Jimmie Le is always very helpful. Jimmie Le is always very helpful. More

I scheduled an appointment for an oil change. I did not notice that after the appointment the tray under the bottom of my car was not installed correctly as this caused me to scrap the bottom. Th I did not notice that after the appointment the tray under the bottom of my car was not installed correctly as this caused me to scrap the bottom. The Honda team had excellent customer service however they failed to ensure all ports were properly secured. More

Excellent service and communication with Service Advisor, Jimmie Le. He always provides helpful input and doesn’t oversell unnecessary maintenance or repairs. The work was performed timely and my car runs gr Jimmie Le. He always provides helpful input and doesn’t oversell unnecessary maintenance or repairs. The work was performed timely and my car runs great.Thank you. More

Great staff. Always helpful and they make sure I get the proper service for my car. Always helpful and they make sure I get the proper service for my car. More

Great service! They helped me get my oil change, and figure out what services are upcoming! They helped me get my oil change, and figure out what services are upcoming! More

Thery are fast,friendly, get the job done, whatever you need they wil get it or do there best to get it. The service writers are knowledgeable and will work with you on everything. need they wil get it or do there best to get it. The service writers are knowledgeable and will work with you on everything. More

I was a little early for a service appointment and was met by an expeditious individual who mentioned the service advisor would be right out to meet me. Sure enough, the service advisor met me at the sche met by an expeditious individual who mentioned the service advisor would be right out to meet me. Sure enough, the service advisor met me at the scheduled appointment time, listened closely to my concern and stated "we can fix that!." An hour later the vehicle was ready for me to drive off. During my wait I expected some sort of delay... but, it never happened. I was impressed and will continue to service my Honda vehicle at this dealership. You should too! More

Clean good service coffee and prompt Consulting me with any issues which is great help any issues which is great help More