AutoNation Honda Roseville - Service Center
Roseville, CA
1,238 Reviews of AutoNation Honda Roseville - Service Center
Brenda was my service advisor. She did a good job in getting my CRV checked in and in process. I was told it would be two hours but it took longer because when my car was finished She did a good job in getting my CRV checked in and in process. I was told it would be two hours but it took longer because when my car was finished it sat on the finish line for quite awhile while she continued to check cars in. I had an appointment to get to and barely made it. More
I had the pleasure to experience quality customer care with an emphasis on human connection recently. I am truly grateful for the opportunity for this experience. with an emphasis on human connection recently. I am truly grateful for the opportunity for this experience. More
everything went good i was very happy with the service service person was very helpful she was excelent too bad i can not remember her name she is a female like i said very helpful i wish i can remember h service person was very helpful she was excelent too bad i can not remember her name she is a female like i said very helpful i wish i can remember her name More
As usual, my service appointment was on time, done well within the estimate wait time and thoroughly explained. I was given advise on maintenance items coming up for the next appointment. within the estimate wait time and thoroughly explained. I was given advise on maintenance items coming up for the next appointment. More
The people have always been kind and knowledgeable. However, 2+ hours for an oil change & tire rotation, with a prescheduled online appointment, is unacceptable. However, 2+ hours for an oil change & tire rotation, with a prescheduled online appointment, is unacceptable. More
My Honda CR-V was serviced on 10/18th. Service advisor Werner was courteous, professional, and efficient. He listened to me and answered my questions clearly and patiently. I felt comfo Service advisor Werner was courteous, professional, and efficient. He listened to me and answered my questions clearly and patiently. I felt comfortable and grateful for his attention and knowledge re: the service my car needed and the clarity of the invoice. Technician, K. Xiong, was the mechanic. I trust Auto Nation with my vehicle....thank you, and well done! More
Good day, we had general service a few months back. It was recommended we do a brake job and put tires on. At the time, we could only afford one or the other. We chose breaks. Was not winter for the ti It was recommended we do a brake job and put tires on. At the time, we could only afford one or the other. We chose breaks. Was not winter for the tires yet. A special on tires came up via email. 4 for the price of 3 with an alignment. we chose to make an appointment for Friday Oct. 14th 9:20AM. Assuming we had an appointment the wait time would be minimal. Not the case. Wait time was going to be 3-4 hours. as it turned out, it would have been closer to 7 hours as my wife had me pick her up at the dealership and we got a call around 3:30 that the vehicle was ready. all was good except the wait time. No one ever mentioned that long a wait. With an appointment, we feel this wait time is not acceptable. Thanks for your time. Edgar and Jan Massoletti More
Autonation Honda Roseville is the best they are quick, friendly and convenient. I recently had my car in for regular maintenance. Darius was great at explaining the service that was needed and he also wen friendly and convenient. I recently had my car in for regular maintenance. Darius was great at explaining the service that was needed and he also went over my service contract that I purchased with my vehicle, I highly recommend purchasing one. I did not wait very long for my vehicle and I even got a text message stating that no other services are recommended! Thank you all for the amazing service! I will be back again! More