AutoNation Honda Roseville - Service Center

The customer service that Brenda Vizina provided was very good, she communicated well with me and the service technicians performed the service that I had requested. My vehicle is 18 years old and is in need good, she communicated well with me and the service technicians performed the service that I had requested. My vehicle is 18 years old and is in need of additional repairs, and I will continue to bring my vehicle to AutoNation Honda Roseville. More

I had a really great experience overall. I really felt like Joe cared about making sure we were happy. I really felt like Joe cared about making sure we were happy. More

Brenda was my service advisor. She did a good job in getting my CRV checked in and in process. I was told it would be two hours but it took longer because when my car was finished She did a good job in getting my CRV checked in and in process. I was told it would be two hours but it took longer because when my car was finished it sat on the finish line for quite awhile while she continued to check cars in. I had an appointment to get to and barely made it. More

I had the pleasure to experience quality customer care with an emphasis on human connection recently. I am truly grateful for the opportunity for this experience. with an emphasis on human connection recently. I am truly grateful for the opportunity for this experience. More

everything went good i was very happy with the service service person was very helpful she was excelent too bad i can not remember her name she is a female like i said very helpful i wish i can remember h service person was very helpful she was excelent too bad i can not remember her name she is a female like i said very helpful i wish i can remember her name More

As usual, my service appointment was on time, done well within the estimate wait time and thoroughly explained. I was given advise on maintenance items coming up for the next appointment. within the estimate wait time and thoroughly explained. I was given advise on maintenance items coming up for the next appointment. More

The people have always been kind and knowledgeable. However, 2+ hours for an oil change & tire rotation, with a prescheduled online appointment, is unacceptable. However, 2+ hours for an oil change & tire rotation, with a prescheduled online appointment, is unacceptable. More

The dealership was very clean. The staff was friendly, professional, and quick to provide service. The staff was friendly, professional, and quick to provide service. More

My Honda CR-V was serviced on 10/18th. Service advisor Werner was courteous, professional, and efficient. He listened to me and answered my questions clearly and patiently. I felt comfo Service advisor Werner was courteous, professional, and efficient. He listened to me and answered my questions clearly and patiently. I felt comfortable and grateful for his attention and knowledge re: the service my car needed and the clarity of the invoice. Technician, K. Xiong, was the mechanic. I trust Auto Nation with my vehicle....thank you, and well done! More

Good day, we had general service a few months back. It was recommended we do a brake job and put tires on. At the time, we could only afford one or the other. We chose breaks. Was not winter for the ti It was recommended we do a brake job and put tires on. At the time, we could only afford one or the other. We chose breaks. Was not winter for the tires yet. A special on tires came up via email. 4 for the price of 3 with an alignment. we chose to make an appointment for Friday Oct. 14th 9:20AM. Assuming we had an appointment the wait time would be minimal. Not the case. Wait time was going to be 3-4 hours. as it turned out, it would have been closer to 7 hours as my wife had me pick her up at the dealership and we got a call around 3:30 that the vehicle was ready. all was good except the wait time. No one ever mentioned that long a wait. With an appointment, we feel this wait time is not acceptable. Thanks for your time. Edgar and Jan Massoletti More