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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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September 29, 2022

Joey tried to screw me over and make me spend WAY more money than was necessary. When I pointed out that I didn't want all this extra stuff and wasn't comfortable ordering parts without checking that they More

by rylie.e.christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey
Oct 05, 2022 -

AutoNation Honda Roseville responded

Hello, we regret your experience with us here but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

September 28, 2022

Service personnel were professional, knowledgeable, and explained services. Service was prompt and costs appeared appropriate. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warner and Joseph
Oct 05, 2022 -

AutoNation Honda Roseville responded

Hello Dee, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

Prices are too high. I believe some of the service recommendations "may" be frivolous. Things are slow, people are driving less and I get the impression that Auto Natio More

by khilnaninj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the names.
Oct 03, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you need more help, our team is available to talk -- safe travels!

September 28, 2022

Returned my vehicle damaged and didn’t bother to tell me. Didn’t fix all my issues or offer solutions. More

by jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Oct 03, 2022 -

AutoNation Honda Roseville responded

Hi Jon, we appreciate you taking the time to respond. The staff at AutoNation Honda Roseville take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

September 28, 2022

Clean, friendly and efficient service. My service manager was awesome! Check in time was quick! More

by sunny3355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 03, 2022 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 27, 2022

Samantha was great professional helpful and super friendly. Every question was answered with knowledge friendliness More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
samantha
Oct 02, 2022 -

AutoNation Honda Roseville responded

Hi Sandy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2022

The service was sufficient, professional, and done in a timely manner. I will definitely continue to return to the Roseville location whenever I have auto needs. More

by DH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 02, 2022 -

AutoNation Honda Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2022

Rude and would never go back or recommend this dealer to anyone! Said one thing but does another! More

by Davenport.karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Service Dept.
Oct 05, 2022 -

AutoNation Honda Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Roseville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

September 26, 2022

Great service, Jimmie was very helpful and nice. Service was done quickly and I was told exactly what was done and shown pictures of what needed replacing. More

by susieq8997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimme
Oct 02, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2022

This dealership is quick to get you in when you are experiencing problems. They seem to be very through in their diagnosis of the problems and give you an estimate that is clear to understand. I very More

by marysue.case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Oct 02, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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