AutoNation Honda Roseville - Service Center

Staff is friendly and the service seems good. My one complaint is appointments mean nothing. My scheduled appointment was 10:10am for 15K service and tire rotation. It took almost 2 hours! Cu My one complaint is appointments mean nothing. My scheduled appointment was 10:10am for 15K service and tire rotation. It took almost 2 hours! Customers that came after me were done before me. I know that some service takes time, but 2 hours for this felt excessive. Purchasing from this dealer takes a long time as well. More

Service adviser was very helpful, and worked with his team to finish repairs on my vehicle on a timely manner. team to finish repairs on my vehicle on a timely manner. More

Excellent Service Department. I have had 2 cars in this week for service and the service and follow up is 1st class. Both vehicles were completed in a timely manner and the servic I have had 2 cars in this week for service and the service and follow up is 1st class. Both vehicles were completed in a timely manner and the service advisors, David and Joe, were both great to work with. More

Regarding James Harding. James Harding has been my service advisor for quit some time,I started with Mr. Valverde Who left for another dealership. I choose James Harding b James Harding has been my service advisor for quit some time,I started with Mr. Valverde Who left for another dealership. I choose James Harding because he has been with Honda for as long as we have been driving Honda’s I remember him from your old location. Would like to praise James he is not only an advisor he has become I feel a friend, someone who I can depend on to give me sound advice and not feel like he is talking down to me.. He always tells me exactly what is wrong and the best way to handle the repairs and the cost. Which I very much appreciate. He always greets you with a smile a happy hello and always ask how I am doing. James is a wonderful asset to your Service Department . Fingers crossed he dies not retire anytime soon.!! More

We have had my car serviced at this center since I bought it in 2015 and have been pleased with the service as well as different Service Advisors, especially with the most recent/current advisor who I worked it in 2015 and have been pleased with the service as well as different Service Advisors, especially with the most recent/current advisor who I worked with on 11/20/23, Ryan Hover. Ryan did provide outstanding customer service to me. He is very knowledgeable, helpful, detail-oriented, polite and yet friendly. We are glad we have him as our Service Advisor now. Thank you, Ryan! Our car has been running well after this service. With Ryan's enthusiastic assistance, we will return in early December to have 4 tires replaced. More

They have amazing customers service especially in the service department. Kudos to Ryan and James, they go above and beyond and exceeds all expectations. Bringing your car in for service and sometimes sp service department. Kudos to Ryan and James, they go above and beyond and exceeds all expectations. Bringing your car in for service and sometimes spending a lot of money on it is not always a pleasant experience but having employees who go the extra mile makes a huge difference. More

Service was excellent. I have no complaints. The representative was knowledgeable and friendly. I would return for service again. I have no complaints. The representative was knowledgeable and friendly. I would return for service again. More

Samantha is Great! She is really nice :) She is honest and the location is great! Thanks Samantha! She is really nice :) She is honest and the location is great! Thanks Samantha! More

I received consistently good and honest service from the service advisor, Samantha. Prices also seem reasonable for the service so far. service advisor, Samantha. Prices also seem reasonable for the service so far. More