AutoNation Honda Roseville - Service Center
Roseville, CA
1,245 Reviews of AutoNation Honda Roseville - Service Center
My "check engine light" came on when I was on my way home on a Saturday afternoon. I was able to make it home and immediately called Roseville Auto West Honda to make an appointment for service. I was schedu on a Saturday afternoon. I was able to make it home and immediately called Roseville Auto West Honda to make an appointment for service. I was scheduled for the following Tuesday with a drop off Monday afternoon. I received a phone call from my Service Advisor, Kyle Singh, the next morning. He advised that the spark plugs that I had replaced in 2021 were defective. The spark plugs were covered for 12 months or 10,000 miles. They were replaced over 12 months. Kyle spoke with the Service Manager who authorized replacing the spark plugs at no cost to me despite being replaced over 12 months as the mileage was well below 10,000 miles and I was just in for service in June and had to have the alternator replaced. Great customer service from both Kyle Singh and his Service Manager! More
AutoNation was a fantastic experience from start to finish. Our service rep, Andrew, was friendly, very knowledgeable & honest. Maintenance dept fixed my car from shaking violently with braking to brak finish. Our service rep, Andrew, was friendly, very knowledgeable & honest. Maintenance dept fixed my car from shaking violently with braking to braking that is smooth as butter! Will definitely return to this Service Dept for any future needs. More
The staff was very professional, courteous and efficient. Gave video of work being done with clear explantion. Would recommend this Dealership to everyone! Gave video of work being done with clear explantion. Would recommend this Dealership to everyone! More