AutoNation Honda Roseville - Service Center

Overpriced oil change and that’s on god, but they were nice to me at least nice to me at least More

Took care of oil change and brakes. Thank you Kyle and Andrew for helping me, and keeping me posted on the status! Customer service rocks! Thank you Kyle and Andrew for helping me, and keeping me posted on the status! Customer service rocks! More

There are lots of good changes in the Service department at this Dealership. It was the 1st time I worked with Kyle Singh, Service Advisor. Kyle is very detail-oriented, patient, friendly, caring, knowledge at this Dealership. It was the 1st time I worked with Kyle Singh, Service Advisor. Kyle is very detail-oriented, patient, friendly, caring, knowledgeable, polite, cheerful and answered all my questions no matter how busy he is👍👏 During the last 7+ years I have had my car service there, and have worked with several Service Advisors, but no one can compare with Kyle! I want to compliment Kyle Singh for his outstanding customer service. I hope I will continue working with Kyle on my next car service. Please share my commendation to Kyle Singh’s management. Thank you, Kyle, for the job well done, Regards, Charles Wade More

They have gone above and beyond with service every time. Darius is very helpful and his communication through every step is amazing. I would take my car to the dealership every time. Darius is very helpful and his communication through every step is amazing. I would take my car to the dealership every time. More

Amazing and prompt customer service! Joseph was very nice and professional. He is very knowledgeable! Joseph was very nice and professional. He is very knowledgeable! More

Service advisor. Samantha Rugne, was professional. Amazing and prompt customer service. Did a great job. Samantha Rugne, was professional. Amazing and prompt customer service. Did a great job. More

Andrew came highly recommended to me as a trustworthy service advisor. He is very professional, knowledgeable and friendly. In a world that talks about great customer service but rarely provides it, I am service advisor. He is very professional, knowledgeable and friendly. In a world that talks about great customer service but rarely provides it, I am happy to say that I have found it at AutoNation Honda. More

Service dept rep was polite, listened to my explanation of car issue and car was ready at reasonable time of car issue and car was ready at reasonable time More

No Communication. Brought the car in for warranty work and had to have a part ordered. No call back for over three weeks, and had to call the service department for i Brought the car in for warranty work and had to have a part ordered. No call back for over three weeks, and had to call the service department for information. Had to leave a message since no one would pick up the phone. Rather than receiving a callback, I received an appointment email stating a date and time to bring the car back in. When I arrived for the appointment, they had no record of the appointment and said the work would need to be scheduled the following week. I showed up the following week, but they said they would have to order the part and I would have to schedule a new appointment. I reminded them they had the part and had told me to come back today. The agent talked to the service manager and found the part. The work done on the vehicle was good, but the communication with the service agent and service manager was poor. More

I always feel confident in their assessment of my car. I purchased a friend's car and needed it checked since she hadn't driven for about 3 years. I was satisfied with what they suggested. I purchased a friend's car and needed it checked since she hadn't driven for about 3 years. I was satisfied with what they suggested. More