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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,242 Reviews

1,242 Reviews of AutoNation Honda Roseville - Service Center

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May 16, 2022

My experience was great and Samantha and Edison were exceptional and attended to every detail More

by ashwinnarasimhan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha and Edison
May 18, 2022 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

May 15, 2022

The service technician was great. He provided a detailed explanation of the maintenance needed and the cost of the maintenance. I expressed to him that I needed my car by a certain ti More

by nellie127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Aria
May 17, 2022 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2022

I am always satisfied with the service i receive. All employees are very helpful and the process is good. More

by diana9684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james dourgty
May 17, 2022 -

AutoNation Honda Roseville responded

Hello, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2022

My service tech, Andrew was very helpful and informative. I was very pleased with my overall experience More

by christina4592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
May 17, 2022 -

AutoNation Honda Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Service provider was great. Call center HORRIBLE. Will not deal with them again, absolutely TERRIBLE. More

by jessicawhite40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 16, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 16, 2022 -

jessicawhite40 responded

Yes, the advisor was good and deserved the stars but did you even read the rest of my review? Worst customer service with the call center. I won’t go back because I won’t deal with them.

May 13, 2022

I made my service appointment online and it was very simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their reco More

by mike.elster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie
May 16, 2022 -

AutoNation Honda Roseville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

You’re assigned a personal service advisor who handles the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
May 16, 2022 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 12, 2022

The person I talked to was Samantha and she was very courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. More

by Bigdaddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
May 15, 2022 -

AutoNation Honda Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

Fast maintenance and friendly customer service. Joey was a knowledgeable technician and understood the needs of my vehicle. Thanks! More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Aria
May 12, 2022 -

AutoNation Honda Roseville responded

Hi Gordon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2022

Excellent service and support, was able to get an appointment the same day and be out in less than 2 hours More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
May 12, 2022 -

AutoNation Honda Roseville responded

Hello Sandy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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