AutoNation Honda Roseville - Service Center

I had a 10:00 am appointment and was greeted in a timely manner. James Harding was my Service Coordinator for my appointment and he provided excellent customer service. He was thorough and explained t manner. James Harding was my Service Coordinator for my appointment and he provided excellent customer service. He was thorough and explained the work that was completed. He has assisted me before and he has always been friendly and informative. More

My experience was great and Samantha and Edison were exceptional and attended to every detail exceptional and attended to every detail More

The service technician was great. He provided a detailed explanation of the maintenance needed and the cost of the maintenance. I expressed to him that I needed my car by a certain ti He provided a detailed explanation of the maintenance needed and the cost of the maintenance. I expressed to him that I needed my car by a certain time and he made sure my car was ready in time. He was professional and friendly. More

I am always satisfied with the service i receive. All employees are very helpful and the process is good. All employees are very helpful and the process is good. More

My service tech, Andrew was very helpful and informative. I was very pleased with my overall experience I was very pleased with my overall experience More

Service provider was great. Call center HORRIBLE. Will not deal with them again, absolutely TERRIBLE. Call center HORRIBLE. Will not deal with them again, absolutely TERRIBLE. More

I made my service appointment online and it was very simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their reco simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their records on my Ridgeline. I was there because my service indicator noted it was time for an oil change and tire rotation. Jimmie did his job by informing me of several other service options I should consider but all I wanted was the oil change and tire rotation and Jimmie was respectful of that and got me checked in and estimated an hour and fifteen minutes to completion as I was waiting for the vehicle. Jimmie notified me by a cell phone call about an hour after the check-in that the service was completed. The checkout process took a little longer than I would have like but his computer quit on him a couple of times but we finally got checked out and the service appointment was completed within the timeframe he estimated. More

You’re assigned a personal service advisor who handles the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high level of service. More

The person I talked to was Samantha and she was very courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. More

Fast maintenance and friendly customer service. Joey was a knowledgeable technician and understood the needs of my vehicle. Thanks! Joey was a knowledgeable technician and understood the needs of my vehicle. Thanks! More