AutoNation Honda Roseville - Service Center
Roseville, CA
1,242 Reviews of AutoNation Honda Roseville - Service Center
The service technician was great. He provided a detailed explanation of the maintenance needed and the cost of the maintenance. I expressed to him that I needed my car by a certain ti He provided a detailed explanation of the maintenance needed and the cost of the maintenance. I expressed to him that I needed my car by a certain time and he made sure my car was ready in time. He was professional and friendly. More
I made my service appointment online and it was very simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their reco simple and when I checked in they had me in the system and quickly assigned me a service rep (Jimmie). Jimmie quickly greeted and updated their records on my Ridgeline. I was there because my service indicator noted it was time for an oil change and tire rotation. Jimmie did his job by informing me of several other service options I should consider but all I wanted was the oil change and tire rotation and Jimmie was respectful of that and got me checked in and estimated an hour and fifteen minutes to completion as I was waiting for the vehicle. Jimmie notified me by a cell phone call about an hour after the check-in that the service was completed. The checkout process took a little longer than I would have like but his computer quit on him a couple of times but we finally got checked out and the service appointment was completed within the timeframe he estimated. More
You’re assigned a personal service advisor who handles the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high the entire transaction from intake to payment . I have worked with two different ones, both of whom were friendly helpful and professional. Very high level of service. More
The person I talked to was Samantha and she was very courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. courteous . She answered all my questions, and made sure that everything I needed was taken care of. The work on my car was done in a timely manner. More