AutoNation Honda Roseville - Service Center

Good manner - polite - overall quality work I miss the shuttle service which no longer exists shuttle service which no longer exists More

I brought a used Honda Accord that we were considering purchasing and I was very impressed with the level of service. Andrew our service advisor was very service oriented and honest. My experience has not purchasing and I was very impressed with the level of service. Andrew our service advisor was very service oriented and honest. My experience has not been great in the past with the service department at other dealers. I also was impressed at how may people asked us if we were being helped when we were waiting for Andrew. We are purchasing the car and I have an upcoming appt to get some of the things repaired that the technician and Andrew recommended. I hope my experience is the same. More

My Honda gets the best service available. James makes sure I get the information and the coffee is great. What could be more satisfying James makes sure I get the information and the coffee is great. What could be more satisfying More

Everything was handled quite well with James D. In service - he was great on the phone and in person. The service dept. fixed the problem right away In service - he was great on the phone and in person. The service dept. fixed the problem right away More

Helpful to see website has been updated and working much more efficiently than in the past. Got an early service appointment on day I wanted. The only thing not working was to indicate what type of service more efficiently than in the past. Got an early service appointment on day I wanted. The only thing not working was to indicate what type of service I needed. Service completed in record time thanks to my Svc Advisor. Very pleasant experience this time. More

James was very helpful and taking care all of the questions. I am very happy with the dealership's service. The waiting time is OK. No major problem with this regular maintenance service. questions. I am very happy with the dealership's service. The waiting time is OK. No major problem with this regular maintenance service. More

Brenda was very responsive scheduling an immediate appointment, facilitating a rapid assessment and repair of the door lock failure issue and advising me ASAP when the repair complete & vehicle ready appointment, facilitating a rapid assessment and repair of the door lock failure issue and advising me ASAP when the repair complete & vehicle ready for pickup.. More

I was pleased that same day appointments were available. They seem to do good quality work. I appreciate then squeezing me in for service. They seem to do good quality work. I appreciate then squeezing me in for service. More

My service rep doesn’t appear to be happy at Honda either. Asked what FOB ment and he said he didn’t know and didn’t care. 3 hours to purchase a new FOB and have it programmed. Still no locking or either. Asked what FOB ment and he said he didn’t know and didn’t care. 3 hours to purchase a new FOB and have it programmed. Still no locking or unlocking my doors. Takes car back for another hour (total of 4) and at 4 o’clock told I need a new control panel 601.00 plus labor More

Samantha was courteous and incredibly friendly on an early Saturday morning. No nonsense regarding unnecessary maintenance or parts, just had her team perform the service I requested. I'm glad she was m early Saturday morning. No nonsense regarding unnecessary maintenance or parts, just had her team perform the service I requested. I'm glad she was my service representative and will continue to work through her moving forward. For the dealership itself, there needs to be either a shuttle service or a ride-share service. Several years ago I had positive experiences with a dealership that would set up courtesy Lyft rides for customers to be transported off site and back if needed. More