AutoNation Honda Roseville - Service Center

Brenda was very responsive scheduling an immediate appointment, facilitating a rapid assessment and repair of the door lock failure issue and advising me ASAP when the repair complete & vehicle ready appointment, facilitating a rapid assessment and repair of the door lock failure issue and advising me ASAP when the repair complete & vehicle ready for pickup.. More

I was pleased that same day appointments were available. They seem to do good quality work. I appreciate then squeezing me in for service. They seem to do good quality work. I appreciate then squeezing me in for service. More

My service rep doesn’t appear to be happy at Honda either. Asked what FOB ment and he said he didn’t know and didn’t care. 3 hours to purchase a new FOB and have it programmed. Still no locking or either. Asked what FOB ment and he said he didn’t know and didn’t care. 3 hours to purchase a new FOB and have it programmed. Still no locking or unlocking my doors. Takes car back for another hour (total of 4) and at 4 o’clock told I need a new control panel 601.00 plus labor More

Samantha was courteous and incredibly friendly on an early Saturday morning. No nonsense regarding unnecessary maintenance or parts, just had her team perform the service I requested. I'm glad she was m early Saturday morning. No nonsense regarding unnecessary maintenance or parts, just had her team perform the service I requested. I'm glad she was my service representative and will continue to work through her moving forward. For the dealership itself, there needs to be either a shuttle service or a ride-share service. Several years ago I had positive experiences with a dealership that would set up courtesy Lyft rides for customers to be transported off site and back if needed. More

very fast and reliable service, accurate description of your car and what’s needed to be done. your car and what’s needed to be done. More

First, I was able to obtain a convenient Appointment time. Second ALL of the several Staff were very Nice. I was informed when I booked the Appointment for a oil change/tire rotation service, a person w time. Second ALL of the several Staff were very Nice. I was informed when I booked the Appointment for a oil change/tire rotation service, a person would contact me to tell me how much that service would cost. Near the Appointment time, and not receiving a call with the service cost I called the service department to get that info. I waited a reasonable time, then got someone, then they had to check, that took a while, then I was given the pricing. I was able to get in and out in 2 hours and again all of the staff were very nice. I recommend this Dealer. More

This visit was very efficient and I felt well informed. My appointment was as scheduled and prompt. The service was far better than I’ve had in the past My appointment was as scheduled and prompt. The service was far better than I’ve had in the past More

Excellent service, very honest and open. Nic is an amazing person who cares and suggest about our car works Nic is an amazing person who cares and suggest about our car works More

I was assisted by Brenda Vizina who delivered superior customer service . It a very hectic busy place yet she was efficient and took the time to try to solve my problem., and she with the help of your tea customer service . It a very hectic busy place yet she was efficient and took the time to try to solve my problem., and she with the help of your team did !!! So thank you! More