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AutoNation Honda Roseville - Service Center
Roseville, CA
1,239 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,239 Reviews of AutoNation Honda Roseville - Service Center
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March 15, 2022
Sami’s professional knowledge and customer service is exceptional. I will continue recommending for as long as Sami remains at this location. Sami-thank you for bringing a small business feel to a big c exceptional. I will continue recommending for as long as Sami remains at this location. Sami-thank you for bringing a small business feel to a big corporation. More
by christinaamunoz
Employees Worked With
Sami
March 15, 2022
Recurring problem with blind spot issue was solved. Took a couple of visits (ordering of parts required) but the issue was resolved with an thorough explanation. That is all I wanted and needed. Took a couple of visits (ordering of parts required) but the issue was resolved with an thorough explanation. That is all I wanted and needed. More
by Vick
Employees Worked With
Darius
March 14, 2022
The service department is run so well I was very impressed. Also the honesty of your employee was amazing. impressed. Also the honesty of your employee was amazing. More
by Gjtsox
Employees Worked With
James Harding. Just a gentleman. Took time to Explain everything to me, and it was very busy.
March 14, 2022
Coffee service bad. Car was finished and sat for pick up for 20 minutes before I approached service advisor to pick up my car. Don’t know how long it would have sat ther Car was finished and sat for pick up for 20 minutes before I approached service advisor to pick up my car. Don’t know how long it would have sat there if I had not noticed it was done. More
by erniebarkhurst
Employees Worked With
James
March 11, 2022
To whom it may concern, My appointment was scheduled for 8am. I arrived 5 minutes before my appointment. They told me that they couldn’t find my appointment. After waiting for at least 10 to 15 minutes for 8am. I arrived 5 minutes before my appointment. They told me that they couldn’t find my appointment. After waiting for at least 10 to 15 minutes they found my appointment. Once, they found my scheduled appointment time I had to ask for someone to help me. It took another 10 minutes. Throughout this entire time people were being helped that came after me. Finally, I had to ask them can someone help me please. I think someone came to help me around 8:23am. They looked at my car and said that they did not have the parts to fix my car. My car has not been fix. They said the part of my car will probably come in 1 week. In the meantime time my car is ready to be picked up around 12pm. I felt that while waiting for my turn at your Honda service someone like me an Asian woman was ignored. I really can not comprehend the purpose of having an appointment when people who have a later appointment time was helped before me. I am pretty sure if my husband came to the scheduled appointment time this might not happened to him. I am pretty sure your company has surveillance cameras to view what happened. Thanks, Cynthia More
by Cynthia
Employees Worked With
Not sure of the name of the person that could not find my appointment.
March 11, 2022
Samantha was very helpful, explained things, checked several times for updates and notified us when the car was ready to be picked up. Only glitch was the scanner didn't work to scan our VIN so she had several times for updates and notified us when the car was ready to be picked up. Only glitch was the scanner didn't work to scan our VIN so she had to keep entering it manually! More
by sactohavens
Employees Worked With
samantha
