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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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February 09, 2022

I have purchased three cars from this dealership and recently had our car serviced for a recall. They are always very courteous and professional in the service dept and sales dept. The service dept even More

by Spidermut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Feb 13, 2022 -

AutoNation Honda Roseville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 09, 2022

Bad customer service, not a responsive when customer call, car has an issue and haven’t inspected at first hand by the Honda technician, charged money for seasonal package but not not received fully and More

by Qutbuddin Rahimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales representative
Feb 14, 2022 -

AutoNation Honda Roseville responded

Hello Qutbuddin, we are deeply disappointed by your experience at AutoNation Honda Roseville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 467-8056. We hope to hear from you.

February 09, 2022

James is always very courteous and professional. He always makes us feel welcomed and explains in great detail what services were performed on our car providing great customer service. Autonation cus More

by civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 12, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 08, 2022

Very efficient and attentive staff. Streamlined the process for service and matched coupons from other places to reflect cost effective service More

by Srfrsandhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina and James Harding
Feb 11, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2022

Great customer service I always free welcomed and the service is fast and super friendly More

by Torres.Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 11, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2022

No system to get costumer in and out fast. You only deal with the one costumer service advisor that is assigned to you. I was first in line ahead of two costumer and the advisor just passed me. Took almost More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Feb 11, 2022 -

AutoNation Honda Roseville responded

Hi Ed, thank you for taking the time to leave us feedback. Please call our General Manager at (916) 467-8056 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 07, 2022

Excellent…made appt….on time….James Harding great advisor….even free car wash …Auto Nation Honda has always provided great service More

by Hilohattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Feb 10, 2022 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2022

Once again I appreciate the fact that my appointment was at 7:40 AM and it began soon after that. My service advisor, Darius, kept me well informed of a possible delay since one procedure took quite a while More

by vaught.larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius
Feb 10, 2022 -

AutoNation Honda Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 05, 2022

My service advisor, Brenda, made my service experience quick and easy. I appreciate the hard work by the entire AutoNation Honda Roseville team in keeping my vehicle running smoothly. I will continue to v More

by danicalifornia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Feb 08, 2022 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. We look forward to your next visit! Take care!

February 03, 2022

Clean, coffee. Would appreciate a shorter wait for an oil change. Nice representative very helpful More

by Carolynmullin21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizza
Feb 03, 2022 -

Carolynmullin21 responded

Verified

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