AutoNation Honda Sanford

Buyer Beware.... Advertised PRICES and quoted values will CHANGE when you get to the store. I visited this dealership after having several phone discussions and email correspondence. Courtesy Honda had provi CHANGE when you get to the store. I visited this dealership after having several phone discussions and email correspondence. Courtesy Honda had provided me a sale price for their vehicle and a trade-in value for my trade. I emphasized that I was happy to make the trip to their store and complete the deal, but I asked one more time by phone to verify that the numbers provided to me were real and would not change. They confirmed, so I made the trip. I drove their car. They inspected mine. We agreed that I wanted the car I had picked out and that my trade was in excellent condition. Then..... They added $4K to the cost. They said I could choose whether the $4K was added to the previously quoted and advertised price of their vehicle or they would reduce the amount they quoted for my trade. I told them I was displeased and that we had agreed on the numbers prior to my trip. The sales manager told me that I should have known better.... That I should have known they could not have really honored the deal that they had quoted me... I have had good experiences past at other AutoNation stores and other Honda stores, but Courtesy Honda operates more like an old school used car lot. Buyers beware of bait and switch and bold face lies... More

My husband was in contact with the dealership about the car for several weeks. He was updated regularly about when the car would be in. Never had to guess. I was not sure I would like the car because it car for several weeks. He was updated regularly about when the car would be in. Never had to guess. I was not sure I would like the car because it was not the color I wanted but I when I saw it I loved it right away. I have had so many complements on the car. We could not have asked for better service for Sam, Brooke and Robert. Very down to earth and easy to deal with. They all took to my husband"s HUMOR and went with it. Not everyone knows how to deal with him. They were great. We will most deffinatly recommend your dealship to anyone that I know who is looking for a new car! More

Grant is the ideal salesperson for Honda. When you have a product that sells itself, high pressure sales are not necessary. What I look for is a knowledgeable resource committed to helping me find the produc product that sells itself, high pressure sales are not necessary. What I look for is a knowledgeable resource committed to helping me find the product that best meets my needs. Eddie was a refreshing change of pace from past experiences with finance managers. He was thoughtful and customer focused. They were both an absolute pleasure to deal with and bring to life in person the commitment to quality and excellence that Honda is known for. More

All of the Courtesy Representatives assisted me with enthusiasm and provided me with the best package for the car I was looking for. From financing to discussing my options, the car buying process w enthusiasm and provided me with the best package for the car I was looking for. From financing to discussing my options, the car buying process was wonderful with this dealership. More

By far the best new car buying experience we have ever had. Mike the GSM was extremely courteous, professional and portrayed a very honest and ethical approach to working with us. Victor and Sammy we had. Mike the GSM was extremely courteous, professional and portrayed a very honest and ethical approach to working with us. Victor and Sammy were very knowledgable, courteous and had our geniune interest at heart. In the finance area, Robert was just great. Very supportive and thorough. We would recommend this dealership to anyone. More

It was nice working the Brian Alburtus. Brian was very knowledgeable & informative in that he took the time to explain to me about all the features on the particular car I wanted (which was the 2012 Hon knowledgeable & informative in that he took the time to explain to me about all the features on the particular car I wanted (which was the 2012 Honda Pilot), he was very helpful in explaining the car buying process, and he took the time to answer all my questions and ultimately was able to help me get a great deal!! Thanks. It was also nice meeting Todd Leonard. Todd was very helpful & very nice while guiding me through the financing process of my new Honda Pilot purchase. Thanks. This was the 4th car I have purchased from this Honda dealership going back to Jimmy Bryan Honda and I am very happy with the whole experience. Thanks so much to both Brian and Todd!! More

I went in to get an oil change and my brakes done and I met with Jan and Skip and they were fantastic, they were able to upgrade my car to a 2012 and lower my payments. I am extremely happy with the servi met with Jan and Skip and they were fantastic, they were able to upgrade my car to a 2012 and lower my payments. I am extremely happy with the service. This is my second car with them and I will definitely be buying another through them. Thanks Jeremiah Claramunt More

I did internet research on 30 models of cars prior to visiting a dealership. My research was based on a leased vehicle. From down payment, excess mileage charge, fuel economy, lease term and finance comp visiting a dealership. My research was based on a leased vehicle. From down payment, excess mileage charge, fuel economy, lease term and finance company involved, Honda outshined the rest. I then was blessed when I called Courtesy Honda and became acquainted with my salesman, Mark Dowell. After some questions and answers I decided to let Mark handle my car buying needs. Within a few hours, Mark told me to come pick out my car. He had all my financing in order. True to form, I closed my deal in about 2 hours at the dealership. At Courtesy Honda, it is as professional as they come from beginning to end. I highly recommend them to anyone, they will make your car buying experience an enjoyable one. THANK YOU ALL! More