AutoNation Honda Sanford

Excellent and fast service! Since purchasing my vehicle at AutoNation Honda, I've received excellent service. The service writers and quick to get you in and out and the mechani Since purchasing my vehicle at AutoNation Honda, I've received excellent service. The service writers and quick to get you in and out and the mechanics provide excellent service on my vehicle. More

AutoNation Honda Sanford - Customer service was awful. Nancy Bunton and Emmanuel Perez told me the SUV I bought was ready. I drove 92 miles to make the purchase. The vehicle was dirty inside and out. I h Nancy Bunton and Emmanuel Perez told me the SUV I bought was ready. I drove 92 miles to make the purchase. The vehicle was dirty inside and out. I had the SUV inspected two days later and several issues were found. Plus, the SUV was overrun with German Cockroaches. AutoNation falsely claims their cars are “worry-free and rigorously checked” and that all vehicles are cleaned and sanitized. My inquiries about the 90 day warranty went unanswered and eventually cost me $3,200. Emmanuel and Nancy rarely responded to my calls or text. The big question was about the warranty. I spoke to the Used Car Leader named Bill Johnson. Bill did not provide the requested warranty information either so I contacted his supervisor Michael Donaldson. Bill called me back, quite upset and lied to me for a third time in reference to the warranty coverage. The last step was reporting all this to Service Director Michael Donaldson, who in my opinion, could also care less. Nancy Bunton, Emmanuel Perez, Bill Johnson, and Michael Donaldson sold a vehicle and then refused any further customer service. All I wanted was the 90 day warranty information!!! More

Amazing service! Great deal! Fair negotiation! Would definitely consider doing business again with this dealer. Entire staff made the experience a wonderful one! Great deal! Fair negotiation! Would definitely consider doing business again with this dealer. Entire staff made the experience a wonderful one! More

Was very pleased, I was greeted as soon as I pulled in and Ed took the car. The inspection was performed and parts were ordered. Parts came in the next day and was able to pick up the car before noon. and Ed took the car. The inspection was performed and parts were ordered. Parts came in the next day and was able to pick up the car before noon. More

Mike D. was excellent nice and smooth trade in progress. Thank you so much I love the car was excellent nice and smooth trade in progress. Thank you so much I love the car More

Clean and professional. Honest and efficient fixed a broken apron for free and cleaned the car. Great ! Honest and efficient fixed a broken apron for free and cleaned the car. Great ! More

Always fast, excellent service. everything is always as i would expect. No tricks are games here, finally found a dealership i can trust. Would buy another vehicle here. everything is always as i would expect. No tricks are games here, finally found a dealership i can trust. Would buy another vehicle here. More

It was a pleasure doing business with Richard and Isaac. They were both friendly, honest and showed a lot of patients with me. Thank you both. They were both friendly, honest and showed a lot of patients with me. Thank you both. More

I recently went in for my air conditioning not working, Joseph was the one that took care of me. He was amazing! He was not only professional and honest, he was also very knowledgeable and patient. He Joseph was the one that took care of me. He was amazing! He was not only professional and honest, he was also very knowledgeable and patient. He took his time to explain everything. I was pleasantly surprise when he kept sending me status update via texts. I left my van, and came back in the afternoon to pick it up, and they even washed it for me!! The whole team at AutoNation Honda Sanford is amazing! More