AutoNation Honda Sanford

We very much appreciated the dealership and how they interacted with our family. The employees were very kind and patiently answered our questions. interacted with our family. The employees were very kind and patiently answered our questions. More

Honest service department specialists; everyone I’ve encountered is kind and helpful; always clean and a nice waiting environment; employees strive to make my service needs/appointments/wait times very encountered is kind and helpful; always clean and a nice waiting environment; employees strive to make my service needs/appointments/wait times very convenient. I highly recommend over any other dealerships. More

This dealership surpassed our expectations. Let me start with the Johnson Brete in the sales department. I had originally called to get a quote and some information regarding a car. He was very Let me start with the Johnson Brete in the sales department. I had originally called to get a quote and some information regarding a car. He was very friendly and answered all of my questions. He even went above that and sent me a text message with an out the door price for the car I was originally looking for. When we scheduled an appointment to go in and take a look at a car, we honestly expected to be hounded from the moment we walked in the door. None of that happened. He was very calm, professional and patient in answering all of our questions. We never once felt pressured. And when we decided on a car he walked us through every step and went to bat for us. And again, the patience he demonstrated in showing us all the bells and whistles for our car along with answering our questions AND even volunteering to set up our phones. I'm talking the place was closed and he was still there talking to us, without us ever feeling like we were an inconvenience. Johnson was EXCELLENT and we're so fortunate that he picked up the call. The next shout out goes to Keith Jamsky in the finance department. He was very down to earth and is awesome at his job. Again a very chill no pressure environment. Very friendly and patient when answering our questions and even making recommendations. He didn't just take the first finance offer that was given but looked for the best deal for us, taking in consideration what we told him were our priorities. I've never purchased a car before and honestly didn't know what to expect. I'd heard nothing but horror stories about purchasing in a dealership. I am beyond grateful that I have a different experience to tell. If you can come to Honda Sanford and get Johnson or Keith you will not regret it. We sure don't. And we got a beautiful car in the driveway to prove it! More

I made appointment for an airbag recall fix when I arrived there were 3 reps and none of them will come to ask me what i need done for the day.. finally one appoach me no hello how are you no good mor arrived there were 3 reps and none of them will come to ask me what i need done for the day.. finally one appoach me no hello how are you no good morning... what you need today... i told him i was there for an air bag recall when he see saw i was not going to do anything else he was more short with his words.. I asked when would it be ready. he rudely comment that airbags takes a long time ..i told him i was going to wait... about 3 hours went by.. i called from the lobby of the dealership to check on the status the same advsor that took my car answer rudely he told and i quote i told it will a few hours thats not an easy job to do .. i went ok i was just checking and i asked him are they at least working on it already bother by my questions he told Yes i think so.. i immedtially was annoy that he was talking to me like i was getting in his way... i told him at the end that i had the right to ask about my car status when its getting service even if its for free. and hang up...i dont think that was a great experiance at all... but i could say the girl driving the shuttle is a gem she is so polite nicest girl ever More

I had a scheduled maintenance service appointment, and everything went smoothly. A very attentive young lady (sorry did not catch your name) greeted me and told me Daniel Benoit, my service advisor, would everything went smoothly. A very attentive young lady (sorry did not catch your name) greeted me and told me Daniel Benoit, my service advisor, would be right with me. Daniel came shortly after and promised a time for the service to be done, and I was not disappointed. They got the car to me in no time and as clean as it was when I dropped it off. Thanks Omar for taking good care of my car. More

I have been using the service dept at Auto Nation Honda for years. I am always happy with my service advisor Travis and the service performance. If there has ever been an issue they always take care of it. for years. I am always happy with my service advisor Travis and the service performance. If there has ever been an issue they always take care of it. More

Salespeople were good/great, car was good. Checkout with the finance guy was ridiculous. 2 hours for a cash deal, when I sent EVERYthing in advance. He kept asking me for things I already s Checkout with the finance guy was ridiculous. 2 hours for a cash deal, when I sent EVERYthing in advance. He kept asking me for things I already sent. Very annoying if you’re in a hurry. Woulda been a 4.5 star if not for my check out experience. More

I was quoted $1130. 00 to replace starter motor on my 2014 Honda Accord...which would be $1209.00 with sales tax included. I thought that was highway robbery so instead I 00 to replace starter motor on my 2014 Honda Accord...which would be $1209.00 with sales tax included. I thought that was highway robbery so instead I bought part at RockAuto.com and will replace it myself. Yanira was great - she was extremely professional and provided excellent communication throughout the visit. More

As always service was awesome and my service tech Travis is always reliable and very knowledgeable. I always ask for him personally. He is very trust worthy. I have been taking my car there for servi Travis is always reliable and very knowledgeable. I always ask for him personally. He is very trust worthy. I have been taking my car there for service since i purchased it there in 2012. More

Straightforward itemizing of previous work on thoroughly inspected like new car (2019) as well as thorough dealer knowledge of vehicle specifications, and itemized straight forward costs including dealer fe inspected like new car (2019) as well as thorough dealer knowledge of vehicle specifications, and itemized straight forward costs including dealer fees. In and out the door in two hours with no haggle. “Dee” is very pleasant and an excellent asset. More