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AutoNation Honda Sanford - Service Center

Sanford, FL

4.7
875 Reviews

875 Reviews of AutoNation Honda Sanford - Service Center

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September 05, 2022

We received an Service engine alert at approximately 4:30 P.M. on our HONDA Pilot on Wednesday while visiting in Florida. We had planned to leave Florida for South Carolina on Thursday morning but did not More

by Dottiesistarebyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 05, 2022 -

Dottiesistarebyron responded

We received an Service engine alert at approximately 4:30 P.M. on our HONDA Pilot on Wednesday while visiting in Florida. We had planned to leave Florida for South Carolina on Thursday morning but did not want to go that distance without having the alert checked. We called AutoNation Honda at 4:45 to inquire about the earliest appoint explaining our situation and we were given an appointment for Thursday morning at 7:30. We arrived at 7:29 our HONDA was taken back and we were on the road by 9:00 for Lexington, South Carolina. The staff also was very kind and professional (Joseph was our service man). Thanks to all who helped in this situation.

September 04, 2022

Excellent service and representation by Yanira. Will return next time for service of my Accord. Very satisfied with this facility and the staff. More

by Covellrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanira
Sep 08, 2022 -

AutoNation Honda Sanford responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2022

This facility needs more human manpower in order to meet a good customer service like it was before. The service was slow and I can feel the workers morale are low. The management should do something in pr More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis
Sep 07, 2022 -

AutoNation Honda Sanford responded

Hi Jon, thank you! for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (407) 680-0782 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 03, 2022

Excellent service and professional care. Our service tech, Travis, was great at keeping us informed of the progress of our visit and ensured we were on our way quickly after completing the s More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bussin
Sep 08, 2022 -

AutoNation Honda Sanford responded

Hi Javier, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2022

Autonation Honda in Sanford is my favorite servicecenter. No matter what type of service you are getting it's always done right, its quick, the advisors are super knowledgeable, and the pricing is fair. You More

by Aliciamistler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Sep 07, 2022 -

AutoNation Honda Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 29, 2022

I have been with them since 2015 never any issues, always excellent work. The staff are very nice and always take care of me. More

by Leana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 03, 2022 -

AutoNation Honda Sanford responded

Hi Leana, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

Travis was really good and attentive. Managed to keep me informed. I will be going back. More

by Lourodbr5955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 03, 2022 -

AutoNation Honda Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Sanford! If you need more help, our team is available to talk -- safe travels!

August 29, 2022

Had an auto appointment for a oil change and had to wait two hours also the mechanic left a lifting block a piece of black plastic underneath my truck that was part of the lift system they forgot to remove More

by Gonefishing7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only remember Travis the service manager not the mechanic
Sep 03, 2022 -

AutoNation Honda Sanford responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0782 to discuss what we can do to help.

August 27, 2022

Very friendly and welcoming staff at the Service Center. Good advise and a great job done by the service Team More

by Akil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 01, 2022 -

AutoNation Honda Sanford responded

Hi Akil, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

The service at Honda at AutoNation in Sanford was excellent. Darl M and Bianca treated me with respect and provided me trust. The issue in my car was done in s reasonable time. And I was satisfied w More

by rsylvette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca a d Darl
Aug 26, 2022 -

AutoNation Honda Sanford responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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