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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,206 Reviews

1,206 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 09, 2025

Amazing service! Knowledgeable staff. Great experience. Would highly recommend this place. Great atmosphere to wait for your vehicle. Complimentary- coffee ,water & i More

by shetfield32
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jun 10, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2025

Great experience from all the service team John Beeman calmly led us thru it all More

by Bill Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jun 11, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi Bill, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 05, 2025

Service is top notch and I am always greeted with a smile and respect. Thanks. More

by Gamezlorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman and Alex Vaught
Jun 09, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2025

Very friendly and efficient employees, great customer service! Adam who took care if us was a good representative for your business. More

by lcass2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 22, 2025

Recall issue was dealt with and needed four-wheel realignment was completed between 9:30 and 3:00 on Monday in response to my Sunday evening on line appointment request. And i was provided Lyft ride More

by Sparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
May 24, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Negative - My appt was scheduled for 9:30am, the technician didn't start servicing my vehicle until 10:22am. That's almost an hour. Positive - thank you for the free goodies. More

by rmorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was Fenton
May 14, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (520) 549-2238 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 12, 2025

I brought the car in without an appointment and was taken care of promptly and got the car back the same day . Very happy I came here. Thank you. More

by alacar541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 14, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 11, 2025

I trust my Service Advisor Gregg to tell me the truth. He is what keeps me coming back to this dealership. More

by msmce2731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
May 14, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 29, 2025

Very happy with Auto Nation Honda and Adam my service advisor was awesome. I will definitely keep taking my car there for service. More

by EllieRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 01, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 25, 2025

I left my vehicle at the dealership on Monday at about 10:45 A.M. Left there over night with the expectation of it being ready first thing in the morning. When we arrived the next day it was not finished. More

by doogantoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Apr 28, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for leaving this feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (520) 549-2238 to discuss ways to improve your experience with our dealership moving forward. Thank you again for your input, and we hope to hear from you soon.

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