AutoNation Honda Tucson Auto Mall - Service Center

Excellent service, particularly service advisor Tredell. He was compassionate, understanding and provided help beyond any of my expectations. He’s a model for the best a person can be at his job. You’re fo He was compassionate, understanding and provided help beyond any of my expectations. He’s a model for the best a person can be at his job. You’re fortunate to have him working at auto nation More

Brandon Lee gave us outstanding service being very responsive to our needs. He kept us apprised of any damage they found and was very knowledgeable. responsive to our needs. He kept us apprised of any damage they found and was very knowledgeable. More

Thank you for grate service. Gragg Cheesbrough knowledgeable, friendly and helpful. Visit has been easy and painless. knowledgeable, friendly and helpful. Visit has been easy and painless. More

Jon Phelps was great. He didn’t have that ‘Holier than Thou’ attitude that the other ‘advisors’ have. He was so pleasant and not pushy. Thou’ attitude that the other ‘advisors’ have. He was so pleasant and not pushy. More

The sales and service departments are very available for questions and explanations. I have had positive interactions. Customer oriented. questions and explanations. I have had positive interactions. Customer oriented. More

Flexible in explaining options to meet car maintenance and cost needs. Much appreciated. Did work in timely fashion. and cost needs. Much appreciated. Did work in timely fashion. More

I had an 8 AM appointment for a fuel tank recall replacement. I received a call at 10:30 and my advisor said that they had "run out" of the part. How do you not know what your inventory status is wh replacement. I received a call at 10:30 and my advisor said that they had "run out" of the part. How do you not know what your inventory status is when scheduling an 8 AM appt.? I should have been notified before hand and told to reschedule and not waste my time and be without the car for a day. This is very poor management. I have typically received good service at this location and purchased the car there so thus was disappointing. More

Great fast service. Clear communication And reasonable prices. John took great care of my car and finished on time. reasonable prices. John took great care of my car and finished on time. More

Scott was great. Took care of everything great service very happy happy with service on time. I will call for him again. Thank you very happy happy with service on time. I will call for him again. Thank you More

Brandon was wonderful to work with. He answered all our questions and was very personable and courteous. Great addition to your team. We will be requesting him each time we need service. Can't answer th questions and was very personable and courteous. Great addition to your team. We will be requesting him each time we need service. Can't answer the sanitizing question below because I don't know if it was part of my service. I didn't notice anything different. More