AutoNation Honda Tucson Auto Mall - Service Center

The sale of a car is the easy part - service is a whole other issue. I return because of my Service Writer, Greg Cheesebrough - he talks about what needs to be done - answers questions - estimates cost an other issue. I return because of my Service Writer, Greg Cheesebrough - he talks about what needs to be done - answers questions - estimates cost and time ... and keeps me informed. As a 73 year old widow, I can't express enough how many times I have given the dealership recommendations - but in truth I always mention Greg as the "icing on the cake" More

We bought our vehicle at AutoNation Honda and had a great experience. Service has always been great. Our questions are always answered and never dismissed. We will continue taking our vehicles there for serv experience. Service has always been great. Our questions are always answered and never dismissed. We will continue taking our vehicles there for service. More

Well it's the first time I've been there and it turned out to be a excellent and we will come back for service next time like the dealership out to be a excellent and we will come back for service next time like the dealership More

Very happy with service I have received since I bought the car in 2018. Always in and out in under hour and a half. Never had to re do a job. the car in 2018. Always in and out in under hour and a half. Never had to re do a job. More

Desiree in the service center has taken care of my service appointment before and she is very efficient. She calls and keeps me up to date on my car’s progress and respects the value of my time. Thank service appointment before and she is very efficient. She calls and keeps me up to date on my car’s progress and respects the value of my time. Thank you! More

I go in for service. I have not been pleased with their automates appointment system. This time they did not have my appointment in their system when I arrived even thoug I have not been pleased with their automates appointment system. This time they did not have my appointment in their system when I arrived even though I received a confirmation email. More

I got an oil change and needed the alignment re-checked. Dallas was my service advisor and did not think my warranty covered the arms needed to fix the alignment problem. He kept saying that another custo Dallas was my service advisor and did not think my warranty covered the arms needed to fix the alignment problem. He kept saying that another customer had the same issues and his warranty didn’t cover it. I asked him why it wasn’t covered and he didn’t know and asked another advisor. That advisor actually took the time and said that yes my warranty did in fact cover this repair that Dallas said would cost me $1100! I will make sure that Dallas is not my service advisor the next time I make an appt. John Beeman does a great job and I will make sure he is my next service advisor! More

I like Gregg Cheesbrough At AutoNation Honda. He is a big help. A good man. He is a big help. A good man. More

Very professional and seems to be geared to customer satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am be satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am being kept in the loop. More

very helpful contact us if we need to know if something needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you More