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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,201 Reviews

1,201 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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April 13, 2023

Staff worked hard to find problems with the entertainment system and resolved my issues. Very happy with my Odyssey. More

by mcjoyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 12, 2023

They did a good job. I always take my car to a dealer, and I have been pleased with their work. More

by cmkeyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beecham
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Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

Service performance is excellent and we enjoyed the amenities in the showroom. Nice chairs and TV to watch while waiting for the vehicles to be serviced. Very friendly and courteous service writers a More

by denisezirkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

It was a very efficient service process. The cost and wait time were very close to the service advisor's estimate. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 09, 2023

Great service, friendly staff, knowledgeable mechanics, clean facilities, good place to bring a Honda for work. More

by BillR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2023

Ten year old car, 18,000 miles. Feel car is safe to drive after service. More

by cathyholton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Barnes
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Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 06, 2023

Very good service. Went out of their way to keep me updated on the progress. No pressure to buy unwanted service. I was pleased and a little surprised, based on my e More

by drm.email2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough, Jonathan Dryer
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Apr 08, 2023 -

AutoNation Honda Tucson Auto Mall responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2023

Just finished getting my car serviced and totally satisfied with everything highly recommend my service advisor John Beeman is very helpful More

by horstadeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Apr 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Pleasant staff when I brought my car in. . Phone appointment did not provide pricing or any time frame on appointment, wish I did not like. You advertise up front pricing but can’t provide More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Deb, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 29, 2023

My needed tire service was quickly addressed by Greg Cheesbrough. He is the best service rep! Not his fault but 2 hours to mount and align for 2 tires seemed long, but maybe it was a busy time. More

by Fbadergv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cheesbrough
Report | Print
Apr 01, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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