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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,201 Reviews

1,201 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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March 24, 2023

Had a very pleasant experience with all the reps I encountered. Impressed with professionalism and courtesy. More

by perky-pat
Recommend Dealer
Yes
Employees Worked With
Several and can't remember
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Mar 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 22, 2023

Meter on oil change wasn’t changed to 100% oil life after oil was changed. You can’t help but wonder if the oil was changed More

by calderoncecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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Mar 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2238 -- we hope to hear from you soon.

March 20, 2023

Service department is top notch! Courteous and caring, fast and efficient, especially Desiree and Jonathan. You can tell they care and have pride in providing the best customer servi More

by Truely Sams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree and Jonathan
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Mar 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2023

I went in because I was having trouble with my battery which gave out after two years. Scott was amazing in the way he took care of my problem. More

by lsmacias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Mar 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2023

Service was performed on timely. Very professional. Greg was very helpful and knowledgeable. Would work with Greg again. More

by Mary Lou Piper Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Mar 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

Service was perfect, once again, thanks to my advisor Gregg Cheesbrough. He's a keeper! More

by m.goodwin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
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Mar 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Always use Autonation Honda Tucson for many years. Excellent people helping me with service needed for my faithful 2003 Odyssey. Always available for needed service at short notice. More

by crrowley22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Barnes
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Mar 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Service was good. Service Rep. Anthony Burgess was very acknowledgeable & professional. Hope to get him on my next trip. More

by prospector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burgess
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Mar 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

They helped me with my vehicle recall and made me feel comfortable when waiting for the recall completion. More

by Lbeck3859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Mar 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2023

I had service appointment and was greeted, told an estimate, and they started working on my vehicle while I waited in waiting room. Nice customer service. More

by lastonerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Sandoval and mechanic doing the work.
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Mar 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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