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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,199 Reviews

1,199 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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February 20, 2023

You need a rating of excellent. Gregg was excellent as always. Very professional and knowledgable. His communication is excellent. He explains what is going to happen with my servic More

by Linda B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheesbrough,Gregg
Feb 24, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello Linda, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2023

The service was prompt and the problem was resolved quickly. The service department was clear and courteous. More

by bobbymcgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with multiple.
Feb 24, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 19, 2023

Easy to make the appointment. No unpleasant surprises. Happy with the staff and with the waiting area. More

by kjkjkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the gentleman's name.
Feb 24, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Service was great! Person who took care of New was attentive, knowledgeable and friendly. She helped me set up my phone so that I could use it with Bluetooth in the car More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DESIREE BARNES
Feb 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Greg was an awesome service rep. Great communication and I paid exactly what he quoted which is something that typically doesn't happen too often when you take your car to a dealers More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2023

My service was scheduled to my liking and it took less time than estimated. My car acts like it is a superhero now. More

by Winter-Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2023

Refused to quote a price for oil change both when booking on line, had to call service who gave the run around refusing to give full price, and again when arriving at pre booked time, still would not give a More

by P7d
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Valet was only friendly person
Feb 14, 2023 -

P7d responded

Very disappointed

Feb 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (520) 549-2238. We'd appreciate the chance to make your experience a positive one.

February 13, 2023

Service writer, Greg, was very friendly, knowledgeable and through. Warranty covered the back-up light problem. More

by burdickms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 16, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2023

Excellent Service. I drive from Green Valley and they get everything done at one time for me. Very courteous and informative as to any additional items that might nee More

by margaretnagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Feb 11, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2023

Fast service and Gregg is always there to answer any questions that I might have and always willing to go the extra mile and the reason I go back to this Honda dealership for service. More

by mbrady64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Feb 12, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We look forward to your next visit! Take care!

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