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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,206 Reviews

1,206 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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May 16, 2024

Came in for same warranty work that was supposedly done 10 months ago. Honda Auto Nation claims condenser is the issue. No leak check performed. I had it checked by 2 other sources, no leaking condenser. More

by sdbalonick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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May 17, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

May 15, 2024

Great service. Never a hard sell for additional services. Been using for almost 20 years. More

by EricT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
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May 17, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 13, 2024

My brand new 2024 Hoda Pilot had a paint defect and a door molding defect. Dealer said that the manager (Scott) was going to order the parts and he would call me. A month and a half went by and nothing. More

by Vasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Favian
Report | Print
Feb 16, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi Vasa, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. If you are willing, please call our General Manager at (520) 549-2238 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 10, 2023

So efficient, timely, doesn’t push unnecessary repairs. I love the reminders for maintenance on my vehicle. More

by Nlhatten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Report | Print
Dec 13, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Top notch service! Attention to customer and friendly environment! These guys are taking care of my whole family and I won’t stop coming back! More

by e.katsarelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
Report | Print
Dec 09, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Excellent customer service, from the area were you receive thru the person help with status of my CRV More

by Enrique Ordaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 08, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us, Enrique! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

Es la primera vez que compro un Honda y me pareció un gran servicio espero y me sigan atendiendo siempre More

by Liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose santiago
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Dec 08, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hola, ¡nos complace saber que tuviste una experiencia tan positiva con nosotros, Liliana! Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

December 01, 2023

Great Customer Service, Always! Very honest with the needs of your vehicle and very professional! More

by Mdlopez7798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

EVERYTHING WORKED OUT FINE. , HAPPY.HAPPY.HAPPY.HAPPY.HAPPY.HAPPY. NOT HAPPY WITH 15 MINIMUM WORD REQUIREMENT TO COMPLETE SUBMISSION. More

by ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN BEEMAN
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Dec 03, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 29, 2023

Gregg Cheesbrough was personable and informative. He explained what service was being done very well. Service was completed in the time he quoted. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Report | Print
Dec 01, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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