AutoNation Honda Tucson Auto Mall - Service Center

John Beeman was professional, prompt, educated about the problem and fix, and went the extra mile to expedite the process since I am a caregiver . He even made arrangements for backup should the situation problem and fix, and went the extra mile to expedite the process since I am a caregiver . He even made arrangements for backup should the situation require more attention when he was on vacation I know he was busy but took the time the find the technical answer to question posed. Highly recommend Thank you , John. In addition , both Julie and Desiree were personable and responsive . More

My car needed unexpected repairs. Jon and the mechanic worked to make my wait as short as possible. Jon and the mechanic worked to make my wait as short as possible. More

The person that was in charge of my file (Ariana) didn't know what she was doing and I ended up without a car for almost two weeks bc of a bearing, and since the moment I made the appointment I told them wh know what she was doing and I ended up without a car for almost two weeks bc of a bearing, and since the moment I made the appointment I told them what my car needed. I told them again when I left my car and nobody told me It couldn't be done that day. If she would've known anything they would be able to rent me a car that same day, instead they made me wait for almost a week in order for them to rent me a car, I don't even live in Tucson so I had to came back in a shuttle, had to walk to work (in the heat and in the rain) bc there's no public transport here. More

I bought my car here in 2018 and have used their service department since for my car's maintenance. John Beeman has been amazing since he arrived in explaining my one challenge and helping make sure I was department since for my car's maintenance. John Beeman has been amazing since he arrived in explaining my one challenge and helping make sure I was comfortable with the process and even offered some ice cream while I waited so I didn't melt. Even though they are across town, I will keep coming here regularly so they can provide my great car with the great care it deserves. More

No record of appointment, I showed them my email confirming appointment. Said they would service my car and it should be ready in 1 to 1 1/2 hours, it took almost three hours, confirming appointment. Said they would service my car and it should be ready in 1 to 1 1/2 hours, it took almost three hours, More

Have worked with Greg for the last 5 years scheduling service for my CR-V. Honest, straightforward, and always helpful. service for my CR-V. Honest, straightforward, and always helpful. More

John Beeman did an outstanding job taking care of us and our issue with our Ridgeline truck. He communicated with us and kept us in the loop of what was being done. He’s awesome! our issue with our Ridgeline truck. He communicated with us and kept us in the loop of what was being done. He’s awesome! More

I've been using this dealership for service since 1993. I always have had fair, honest and reliable service for my cars. Recently, I had my Accord in for new rotors and it was done in a reasonable amount I always have had fair, honest and reliable service for my cars. Recently, I had my Accord in for new rotors and it was done in a reasonable amount of time and the brakes now work properly. This price, I believe, was competitive with what independent mechanics charge per hour. I will continue to use this dealership to not only service my Honda, but also my Miata and Toyota. More

Jonathan Phelps was great! In and out car was fine. Glad he got me right in. In and out car was fine. Glad he got me right in. More

John Beeman is an excellent service rep. Chris the mechanic is an expert in his field. We have brought both our Hondas to Autonation for service for 20 years! Great dealership. Chris the mechanic is an expert in his field. We have brought both our Hondas to Autonation for service for 20 years! Great dealership. More