AutoNation Honda Tucson Auto Mall - Service Center

They booked me with an advisor that was off for the day. The person that took me in talked down to me when I told them MPG on my hybrid was not what it used to be and they could not test the hybrid battery. The person that took me in talked down to me when I told them MPG on my hybrid was not what it used to be and they could not test the hybrid battery. I used to get 38-42mph but am down to 28. They talked to me like I was a moron; I probably know more about the car than they do. I do not feel confident that they actually performed the inspection as there were they obvious errors and discrepancies. This experience has me trading the car in for a Lexus. More

Gregg and Paul the GM really took care of me. Gregg took the time to explain what was going on with my van. I was in and out in the time frame quoted. They have made a customer for life. Gregg took the time to explain what was going on with my van. I was in and out in the time frame quoted. They have made a customer for life. More

Excellent service from the shop over the 5 years I have owned the car. Excellent service when I purchased it from them. owned the car. Excellent service when I purchased it from them. More

The AutoNation Honda dealership has a welcoming atmosphere and the service team was very attentive to me while I waited for my car. atmosphere and the service team was very attentive to me while I waited for my car. More

Great service team helpful and courteous would never go elsewhere. They are always very professional elsewhere. They are always very professional More

Appointment scheduling was a breeze. Next day service. Staff gave an unforgettable outstanding customer service experience. I will highly recommend to all family and friends Next day service. Staff gave an unforgettable outstanding customer service experience. I will highly recommend to all family and friends More

I brought my HRV in for service and an alignment. Gregg Cheesbrough was my service writer and did a great job getting my car serviced. Gregg is always friendly and does an excellent job of making sur Gregg Cheesbrough was my service writer and did a great job getting my car serviced. Gregg is always friendly and does an excellent job of making sure everything is done correctly. Thanks Gregg !!!! More

I live 5 minutes from chapman honda but prefer to go to honda autonation. I drive 30 minutes because I trust the staff to honestly assess my car needs. This last service was a 100k mile check up. I saved o honda autonation. I drive 30 minutes because I trust the staff to honestly assess my car needs. This last service was a 100k mile check up. I saved over $300 because of the effort of staff to find an off market product. Although I used Lyft to get me back & forth to the dealership, the savings on the service was to my benefit. Arturo & the mechanic(s) didn't try & sell me service I didn't need. I appreciate the staff & service at autonation honda More

We’ve been mostly pleased with the dealership, but really it’s been our service rep (Gregg Cheesbrough) that has made our experiences pleasurable. it’s been our service rep (Gregg Cheesbrough) that has made our experiences pleasurable. More

Autonation Honda is the place to get my car taken care of on service needs. During this appointment, my representative John Beeman was great to work with from start to finish! Kept me up to date on my car's on service needs. During this appointment, my representative John Beeman was great to work with from start to finish! Kept me up to date on my car's service updates and made sure I didn't have to spend too long waiting for my car. I'll be back for more service! More