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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,202 Reviews

1,202 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 15, 2022

Greeted warmly by John when I pulled in. My car was done right on time. Waiting room very pleasant too...COLD WATER for free! More

by kathihanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John B.
Jun 17, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 13, 2022

Been using Auto Nation Honda for 4 years since I bought my 2018 Accord and have been treated with the best service of any dealer in the past. Gregg has been excellent to deal with. Highly recommend him. More

by philnronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough (Asst Service manager)
Jun 14, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 12, 2022

but the best about my experience at Auto Nation. The person who checked me in could not have been nicer. Sorry I didn't get her name. She was very through and made me feel comfortable about the expe More

by pjboyd75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could but unfortunately I didn't get names.
Jun 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Thank you, and have a fantastic day!

June 12, 2022

Love this place. Greg is the best. The whole crew is always attentive and ready to help out. More

by Dehnin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 10, 2022

I love my Honda CRV which I purchased 8/18/2021. I went in for a oil change and rotation of tires. It took 2 hours!!! Then my low tire pressure sign went on as I was driving home. There was no commu More

by Tpbraun1@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My service manager was John Phelps
Jun 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Please call our General Manager at (520) 549-2238 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 10, 2022

Since moving from Oregon, I have found AutoNation Honda to be very responsive to my service requirements. John was very clear on what service I had requested and work was done in timely manner. John has More

by ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jun 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Ginger, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Always provides excellent service. John was very thorough in his explanation of what needed to be done. Car was ready in a very reasonable time. Always have my 2016 HRV serviced there. More

by alandenzine67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 08, 2022

As always, service and staff were professional, prompt and courteous. Cost was lower than I expected! More

by cynrobbins2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo
Jun 10, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

I worked with Jon Phelps and I am so pleased with the customer service. He is so thorough and honest. More

by desertnative56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Phelps
Jun 08, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jon Phelps here at AutoNation Honda Tucson Auto Mall! If you need more help, our team is available to talk -- safe travels!

June 07, 2022

I use the service department. I have been going there since I purchased my 2016 Civic. Greg Cheesbrough has been my service advisor all this time and he is the best. He always do More

by kay92780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheesbrough
Jun 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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