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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,202 Reviews

1,203 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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April 28, 2022

Knowledgeable and friendly staff, always a great experience. Highly recommend the sales and service departments. More

by Neesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 28, 2022

John was very helpful and gave clear information. The estimated wait time was spot on. More

by jkosanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2022

Gregg and Arturo were both awesome to work with. Highly recommend this service department. Very willing to help More

by greghead34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Apr 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

April 27, 2022

Gregg was super helpful and polite. Mechanic Charlie was thorough in his inspections and rode with me in my car so that I could point out a noise. More

by erligirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg and Charlie
Apr 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

They took my car to the service area on time.  The quality and professionalism of the service advisor and technician was excellent More

by azgeezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

They do a great job and are very efficient, courteous and helpful I spent about $1000 bucks for a 60K maintenance checkup. Just wished that they would have washed my car for that. The least they could More

by bkgrogan47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (520) 549-2238. We would appreciate the chance to turn your experience around.

April 26, 2022

Professional and friendly. Not sure all their recommendations were legitimate, The work done was good More

by kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2022

Always willing to help you with all types of service and give you an estimate to help make your decision on your priorities as what is need it first. More

by Heidi C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John B
Apr 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Heidi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2022

It's hard to rate the service as I only had an oil change and wiper replacement. The waiting areas were just...okay. The service tech was very welcoming and professional. My only con is it took 15 minutes af More

by joejaret1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
Apr 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 26, 2022

Waiting area quite comfortable. Service writer, Alex, was great. Explained everything. I feel confident of service. Well done. More

by Paintedstick2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex *****, Peter Ta
Apr 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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