AutoNation Honda Tucson Auto Mall - Service Center

Great service, Greg is very professional. He always goes the extra mile. At the end of the day, he saved me money and accomplished everything that I needed done. He always goes the extra mile. At the end of the day, he saved me money and accomplished everything that I needed done. More

Our service manager carefully reviewed all of the necessary repairs and maintenance needs during the repair and at the end. He explained/ answered all the questions I had. Was very helpful and every necessary repairs and maintenance needs during the repair and at the end. He explained/ answered all the questions I had. Was very helpful and everything was done in 2 days despite our not having an appt. We really like this Honda dealership for the people and service. More

The service agent was friendly and courteous and the car was ready when he said it would be. was ready when he said it would be. More

I was glad to see there were some more comfortable chairs in the waiting room this time. in the waiting room this time. More

They had my car done exactly on time which was important since I had to stay and wait for it. since I had to stay and wait for it. More

Were able to provide the service I needed to keep my 2006 Accord in excellent driving condition. Accord in excellent driving condition. More

Took my truck in for a minor recall, they checked a warning light and fixed what was under warranty. I didn't know anything was still under warranty and would have taken it elsewhere and paid $700+ for warning light and fixed what was under warranty. I didn't know anything was still under warranty and would have taken it elsewhere and paid $700+ for what they did free. A++ More

Service Center needs improvement. Poor customer service by upper management. Felt dismissed by manager and he would not take the time to listen to my concerns. Had to go back 3 times Poor customer service by upper management. Felt dismissed by manager and he would not take the time to listen to my concerns. Had to go back 3 times to fix issue. More

The only complaint I have was I was not aware my service appointment would take so long. I would have done it at a different time as sitting there 3 hours was a little rough. appointment would take so long. I would have done it at a different time as sitting there 3 hours was a little rough. More

Excellent, personable service - I will gladly return in the future for my service needs. I visited the AutoNation Honda service center with a quote from another mechanic for some dire and expensive service the future for my service needs. I visited the AutoNation Honda service center with a quote from another mechanic for some dire and expensive service recommendations. I was greeted promptly by John when I dropped my car off, and he outlined my next steps and expected communication from him. He contacted me shortly after I dropped off my vehicle and spoke candidly and clearly about my service needs; he addressed each recommendation from a cost and safety perspective, which I appreciated. My car was done earlier than expected and Omarion was quick and courteous when he picked me up. I'm grateful to the team for taking care of my vehicle and saving me almost $1000 worth of unnecessary services. Thank you! More