AutoNation Honda Tucson Auto Mall - Service Center

Took my truck in for a minor recall, they checked a warning light and fixed what was under warranty. I didn't know anything was still under warranty and would have taken it elsewhere and paid $700+ for warning light and fixed what was under warranty. I didn't know anything was still under warranty and would have taken it elsewhere and paid $700+ for what they did free. A++ More

Service Center needs improvement. Poor customer service by upper management. Felt dismissed by manager and he would not take the time to listen to my concerns. Had to go back 3 times Poor customer service by upper management. Felt dismissed by manager and he would not take the time to listen to my concerns. Had to go back 3 times to fix issue. More

The only complaint I have was I was not aware my service appointment would take so long. I would have done it at a different time as sitting there 3 hours was a little rough. appointment would take so long. I would have done it at a different time as sitting there 3 hours was a little rough. More

Excellent, personable service - I will gladly return in the future for my service needs. I visited the AutoNation Honda service center with a quote from another mechanic for some dire and expensive service the future for my service needs. I visited the AutoNation Honda service center with a quote from another mechanic for some dire and expensive service recommendations. I was greeted promptly by John when I dropped my car off, and he outlined my next steps and expected communication from him. He contacted me shortly after I dropped off my vehicle and spoke candidly and clearly about my service needs; he addressed each recommendation from a cost and safety perspective, which I appreciated. My car was done earlier than expected and Omarion was quick and courteous when he picked me up. I'm grateful to the team for taking care of my vehicle and saving me almost $1000 worth of unnecessary services. Thank you! More

Always very efficient and very helpful, no matter which representative is assisting me. I would definitely recommend others to use this dealership. representative is assisting me. I would definitely recommend others to use this dealership. More

First time at dealership and the service was awesome. I would definitely purchase a new car here with such outstanding service. I would definitely purchase a new car here with such outstanding service. More

Very efficient service dept. We were in the middle of a trip and our battery died. The service dept had us in and out with a new battery, back on the road, in an hour. We were in the middle of a trip and our battery died. The service dept had us in and out with a new battery, back on the road, in an hour. More

Very impressed and satisfied with level of courtesy, professionalism and service. Will definitely be back professionalism and service. Will definitely be back More

Great customer and scheduling service by Greg C. But they did not fix the problem… I will need to bring it back again to see if they can get it done. But they did not fix the problem… I will need to bring it back again to see if they can get it done. More

Great place to buy a vehicle ask for Joe Gonzales in sales. Service department is very efficient and does an amazing job. sales. Service department is very efficient and does an amazing job. More