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AutoNation Honda Valencia
Valencia, CA
1,516 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 07, 2026
AutoNation Honda Valencia has always been able to schedule service in a timely manner and updates customer regarding status of service when necessary. The staff is friendly and professional. schedule service in a timely manner and updates customer regarding status of service when necessary. The staff is friendly and professional. More
by rrponek99
Employees Worked With
Maricruz Estrada
September 25, 2026
Quick service, I was in and out in an hour and a half. Only disappointment was they said my car was washed but it wasn’t. Too busy for me to go back to get it washed. Kenneth gave excellent service otherw Only disappointment was they said my car was washed but it wasn’t. Too busy for me to go back to get it washed. Kenneth gave excellent service otherwise. More
by mpittsford1
Employees Worked With
William Stehman and Kenneth
September 02, 2026
After much research to identify the CR-V trim that my wife and I wanted, we then communicated with the General Manager at AutoNation Honda Valencia to work out the details and the cost of our new car. We wife and I wanted, we then communicated with the General Manager at AutoNation Honda Valencia to work out the details and the cost of our new car. We were very pleased to experience a smooth transaction, along with a very friendly customer satisfaction focus on us when we arrived at the dealership. More
by Gerry B.
Employees Worked With
Jake - E-Commerce Associate; Peter - Financing; Casey - General Mgr.
August 27, 2026
This dealership is absolutely amazing! Maricruz and her team were such a joy to work with and they made the experience absolutely perfect. The way she showed empathy for my car’s issues as Maricruz and her team were such a joy to work with and they made the experience absolutely perfect. The way she showed empathy for my car’s issues as though it was her own was a breath of fresh air. It felt like someone truly cared about the issues of my car. More
by Annie
Employees Worked With
Maricruz Estrada
August 19, 2026
⭐⭐⭐⭐⭐ We had a great experience at AutoNation Honda in Valencia. Everyone was very friendly, helpful, and professional. The process was smooth, and they took the time to explain everything about our vehic Valencia. Everyone was very friendly, helpful, and professional. The process was smooth, and they took the time to explain everything about our vehicles and answer all our questions. Henry was an excellent salesperson—very kind and patient. We are very happy with our experience and our new cars. Highly recommend! More
by arreolapuaque1229
Employees Worked With
Henrry
July 06, 2026
I was shopping for a 2026 Honda Accord Hybrid and decided to call AutoNation Honda of Valencia since I live in Valencia. I spoke with a salesperson, Milo. I gave him the numbers I was comfortable with for a to call AutoNation Honda of Valencia since I live in Valencia. I spoke with a salesperson, Milo. I gave him the numbers I was comfortable with for a 5-year loan and asked him if my expectations were reasonable. The next day he called me back and told me I was looking at $690/month for 60 months. I told him that was too high for me and I would try another Honda dealership. He then asked what payment I was looking for, and I said I wanted to be at $625/month. Within a few minutes, the finance manager Ryan called me and said if I come in that day (July 4th), he would get me that payment. Before going in, I called Milo one more time to confirm everything and asked him to double-check with his manager. He texted me back saying yes, it is confirmed. So I went in, filled out the credit application, and they ran my credit (820 score). Then he came out with a payment of $711/month. I told him this is not the number we agreed on and asked to speak with his manager. Ryan, the finance manager I had spoken to earlier, came out and said the loan was for 6 years, which I never even mentioned at any point. I clearly said from the beginning I wanted a 5-year loan. When I told him that, he said I never told him that. I asked if we could listen to the recorded conversation, and he told me only inbound calls are recorded, and since he called me, that conversation is not recorded. At that point I got upset and told them they are playing games with me. He was extremely rude and offensive and told me to take it outside to the street. I asked him if he was challenging me, because as crazy as it sounds, that’s what it felt like. I told him I was not trying to be a jerk, but they brought me in, ran my credit, and now are giving completely different numbers. His response was that I was a jerk since I entered the dealership. A customer who is trying to buy a car being called a jerk is unacceptable. He also said I am not his customer. Really? I have been servicing my other car at this dealership for over a year. I asked who the general manager was, and he acted like he didn’t care, telling me I can call whoever I want and pointing me to the door. He showed me numbers that were nothing like what we discussed and said take it or leave it. This is crazy, unprofessional, and unacceptable. The guy has no idea how to talk to customers. I have also read other reviews mentioning similar experiences with him. I am going to reach out to the owner of this dealership. He needs to teach his employees how to speak and behave with customers. I will also escalate this to Honda corporate. I would definitely not recommend buying a car from this dealership. Stay away from Milo (salesman) and Ryan (finance manager). More
by LoranceJ
Employees Worked With
Milo,Ryan
