AutoNation Honda Valencia

The place itself is very clean. Salespeople were always ready to assist anyone who entered the building. We were lucky to be assigned to our salesman HENRY SANABRIA. He was very he Salespeople were always ready to assist anyone who entered the building. We were lucky to be assigned to our salesman HENRY SANABRIA. He was very helpful & really took good care of us the entire time. More

Eric, the salesman was great. My car was reserved ahead of time and came in with some dings, after the first repair, my daughter’s brand new car still had 3 dings, dripping pain, My car was reserved ahead of time and came in with some dings, after the first repair, my daughter’s brand new car still had 3 dings, dripping pain, and a scratch. He understood and was empathetic and took care of things in a timely manner. More

Eric at Valencia was very attentive, explained everything that was the problem with my Honda CRV. He was very professional and kind. The part was backed ordered for my car but he still checked in with me to that was the problem with my Honda CRV. He was very professional and kind. The part was backed ordered for my car but he still checked in with me to keep me updated on the status of when it would arrive. Everyone there at the dealership was very kind and courteous, I appreciated the shuttle offered by Honda to my home so I wouldn’t be inconvenience. Thank you to all for the positive experience, I am very happy!! More

I appreciate the professionalism and courtesy that I always receive when I go to AutoNation Honda Valencia for service. Everyone seems to be very service oriented and I appreciate that because it seems always receive when I go to AutoNation Honda Valencia for service. Everyone seems to be very service oriented and I appreciate that because it seems to be a difficult thing to find nowadays especially at car dealerships. Everyone I interacted with was professional, courteous and responsive. I didn’t mind waiting because I know the service technicians were working very hard to deliver their best for all of us there. More

This is the best service store, I dropped my car 3 hours earlier than my appointment time since I had to work, Jason took care of my service very immediately and process the order very quickly and told me t earlier than my appointment time since I had to work, Jason took care of my service very immediately and process the order very quickly and told me the time when my car will be ready, the estimation was so accurate and I got a call from Jason when the service was done. And they also help clean my car thoroughly for free although I never expected that. I just wish the free transportation will be back due to the restriction of the Covid. More

Staff was great! They make you feel comfortable . They really work with you to get you into the car that you want. They make you feel comfortable . They really work with you to get you into the car that you want. More

The Honda staff was very helpful and understanding and helping me purchase a vehicle for my daughter. helping me purchase a vehicle for my daughter. More

Very professional, courteous and understanding. Went in for an oil change and told them about a whining noise. It turned out to be the transmission on my Odyssey. There’s nothing to fix that pro Went in for an oil change and told them about a whining noise. It turned out to be the transmission on my Odyssey. There’s nothing to fix that problem and will eventually fail. The cost was going to be around $7-$8K! But they found a way so that I didn’t have to pay for it due to the maintenance history that shows with my Odyssey. They said since I’ve cared for my vehicle and have been getting all maintenance done on time at the dealership, they are paying for it!! So it’s good to take your vehicle to the dealer Excellent team! More

Took care of the problem in a timely manner. Jason Ellis helped me and kept me posted as to what they were doing. Good service Jason Ellis helped me and kept me posted as to what they were doing. Good service More

Initially I was very upset with the dealership handling of my car because even though I brought the vehicle for a set up appt for my car maintenance that involved changing my water pump the vehicle did not of my car because even though I brought the vehicle for a set up appt for my car maintenance that involved changing my water pump the vehicle did not got done that day inspite of me bringing in the vehicle at 10 am. But the service advisor Curtis Knauss was able to get me a rental car which resolved the situation and he made that transaction seemless and the car maintenance was completed the next day. More