AutoNation Honda Valencia - Service Center
Valencia, CA
946 Reviews of AutoNation Honda Valencia - Service Center
Train the techs to use that video and mpi properly. Would have love to see my measurements of my tires and brakes with the video and would have love to see everything suspension, fluids , filters on Would have love to see my measurements of my tires and brakes with the video and would have love to see everything suspension, fluids , filters on video , Hello Auto group has similar tool to show customers about there vehicle in the video but they actually give you a full walk around and mpi. but here they don't take advantage of this special tool More
Nick was the best. He made the whole process painless and I will recommend Autonation Honda to anyone needing service on their Honda. He made the whole process painless and I will recommend Autonation Honda to anyone needing service on their Honda. More
Wow wow wow! William and Christopher hamsa down gave me the best service imaginable! I appreciate the feeling of the VIP treatment! Thank you! William and Christopher hamsa down gave me the best service imaginable! I appreciate the feeling of the VIP treatment! Thank you! More
I had a scheduled drop-off at 7:00 am. Some cars had service representatives come to their cars and speak with the individuals dropping off their cars. Others were not addressed. New cars Some cars had service representatives come to their cars and speak with the individuals dropping off their cars. Others were not addressed. New cars started coming up way after the cars that had been sitting there and were waited on, and the second from had been waiting for a while and still was not being addressed. I had to get out of my car and ask what the protocol was and was told we should wait in the car. I then pointed out we had been waiting a while and had not been acknowledged while others were allowed to skip the line. Only after I complained were the people who had been waiting began to be addressed. This was very frustrating. Please make sure you are addressing all your customers equitably. This can easily be remedied by paying attention. More
On my recent visit, I had a great venture and I had the chance to meet Nick. He was very easygoing and knowledgeable. He made my experience pleasant. Thanks. chance to meet Nick. He was very easygoing and knowledgeable. He made my experience pleasant. Thanks. More