AutoNation Honda West Knoxville

This is the 3rd car I’ve purchased here and I’m going to give you the secret to this place. ASK FOR ED PERNICK. He is the Gem of this place. If you don’t want to feel pressured or feel like you got robbed a give you the secret to this place. ASK FOR ED PERNICK. He is the Gem of this place. If you don’t want to feel pressured or feel like you got robbed at a dealer like most people are scared of then ask for Ed. I even took down a negative review I had at this dealership with other salesman because Ed was just that good. If you are reading this review you will thank me later I can promise you that much. More

So happy with our repair. Excellent service and personal care given. Charles is a valued contact at the dealership. Excellent service and personal care given. Charles is a valued contact at the dealership. More

Very knowledgeable about what we wanted and answered all Q's 15 words...15 words Q's 15 words...15 words More

Big thanks to Brian Patrick of AutoNation Honda West Knoxville for helping us get my wife into a brand-new car! The man worked some serious magic—smooth talk, Jedi mind tricks, the whole nine yards. Knoxville for helping us get my wife into a brand-new car! The man worked some serious magic—smooth talk, Jedi mind tricks, the whole nine yards. Now my wife is officially spoiled rotten—new wheels, new car smell, backup cameras, heated seats… I’m pretty sure she’s starting to look down on my truck like it's a horse and buggy. Seriously though, Brian Patrick was awesome—patient, helpful, and made the whole process actually enjoyable (who knew that was possible?). If you’re car shopping and want to leave with a smile instead of a headache, go see this guy! If your car’s acting up and you need service or repairs, go see Ben Byrum. He’s the guy who’ll treat your vehicle like it’s his own (maybe even better), and he’ll do everything he can to get you back on the road without breaking the bank—or your sanity. More

We came back to this dealership only because our salesman Joseph was fantastic! He was friendly and very respectful of our time and extremely knowledgeable. Joseph was fantastic! He was friendly and very respectful of our time and extremely knowledgeable. More

We were traveling from Johnson City, TN to Shakopee, MN to move our daughter back home from college. In Knoxville, the check engine light started flashing. I had the van towed to AutoNation. Evelyn, on to move our daughter back home from college. In Knoxville, the check engine light started flashing. I had the van towed to AutoNation. Evelyn, on the phone, said I couldn’t get the van in until Monday. I tried to express how we are traveling through and would need an earlier appointment if possible. We worked with Jeremiah and he was fabulous! They worked the van in between other vehicles, which we were very thankful for. Sadly, they gave us a band aid fix as there was a more extensive problem that we needed to have fixed when we arrived home, as we could not stay in TN for 2 weeks as we had HS kids at home we needed to get home, to. Everyone was friendly and helpful! More

Very untrustworthy dealership. Bought a jeep which is now in the shop having engine repaired. Bought a warranty that now they say will not pay for the repairs.beware of this deale Bought a jeep which is now in the shop having engine repaired. Bought a warranty that now they say will not pay for the repairs.beware of this dealership. Very untrustworthy. More

Service with Brad Skinner was excellent as usual Always personable and competent Brad goes the extra mile all the time personable and competent Brad goes the extra mile all the time More