Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,842 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

10117 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,842 reviews

March 29, 2022

I was able to drive right into the service writer and was met promptly by Junior. He looked to see if there were any open recalls and took my information. My car was ready within the time frame that he provi More

by Fortunework
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Apr 02, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2022

Car received regular maintenance and oil change. Also received information on gas mileage. Service employee was informative and courteous. More

by Tglover626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Report | Print
Mar 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Not sure why I didn’t get my complimentary car wash like every dealer in town does. Also when wife brought the car in she couldn’t get a ride. Then when I complained about it all of a sudden one became avai More

by PtDlo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (865) 730-0012 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Mar 31, 2022 -

PtDlo responded

I’m not calling anyone. No need. You know the issue just fix it if you feel you need to. If not good to know for the future

March 28, 2022

Customer Service was excellent. ..I went in for a recall and the representative 'managing' my issue was a great communicator and provided excellent service More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Mar 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2022

Great customer service great dealership to go to, always takes care of the customer in a timely manner More

by rachelsmith259
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember the advisors name
Report | Print
Mar 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 27, 2022

Had Honda Ridgeline oil change and tire rotation. In and out in an hour, price was about expected at a dealership. More

by walk8587
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Report | Print
Mar 30, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 26, 2022

Generally satisfactory. typical dealership prices. Noted minor system failure enroute home. Not sure if related to systems serviced. Dealership contacted. More

by GW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Shober
Report | Print
Mar 29, 2022 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

March 25, 2022

First experience was good. Work was done in less time than estimated and staff was very friendly. More

by Chris_gaylor
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Mar 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 25, 2022

Great customer care service. Scheduled an appointment and was in and out within an hour. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker, Kevin cox
Report | Print
Mar 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 25, 2022

My third Ridgeline buy. Great, helpful staff. I love this dealership and recommend it to all. More

by rjanke4326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Jackson
Report | Print
Mar 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

1
...
116
117
118
...
185