AutoNation Honda West Knoxville

The work was much less expensive than I expected, and it was finished in a reasonable time. was finished in a reasonable time. More

Dealt with Tanner and Riad. Both were amazingly professional. The whole process took less than a full day. We showed up Monday evening and did a test drive. We arrived close to Both were amazingly professional. The whole process took less than a full day. We showed up Monday evening and did a test drive. We arrived close to closing so we told them to send us the preliminary numbers in an email. We received the numbers that night. I talked the issues over and we came to agreement on Tuesday morning. After work Tuesday, we showed up. In a crazy surprise, the final numbers were 4 dollars a month less than initially quoted. Meaning they didn't try to play games or do a bait and switch or anything questionable with the financing and numbers. It was, quite literally, the easiest and best dealer experience I have had. Highly recommend this dealership More

Great people! David Kraning in the internet sales department was my go to guy? As a third shift worker, the internet is my go to for any shopping. He was replied p David Kraning in the internet sales department was my go to guy? As a third shift worker, the internet is my go to for any shopping. He was replied promptly with the info I needed to make my decision. Great job by all at this dealership! More

I was frustrated at first because I’m used to bargaining and they wouldn’t negotiate, but their fixed price was significantly better than I could do it at other dealer. The salesman was professional, and I and they wouldn’t negotiate, but their fixed price was significantly better than I could do it at other dealer. The salesman was professional, and I love the car. More

The dealership is under construction. I’m sure once it is completed it will be nice. Willy in the service department is top notch. I’m sure once it is completed it will be nice. Willy in the service department is top notch. More

The customer service team reaches out frequently, as do the salespeople. However, it’s harder to get ahold of other people in a timely fashion, like financial analysts, once the car is bought. Eventually, the salespeople. However, it’s harder to get ahold of other people in a timely fashion, like financial analysts, once the car is bought. Eventually, though, I was able to get ahold of people. More

I had an outstanding experience purchasing my Honda Odyssey from Paul at AutoNation Honda. From the moment I arrived, Paul was knowledgeable, courteous, and genuinely focused on helping me find the rig Odyssey from Paul at AutoNation Honda. From the moment I arrived, Paul was knowledgeable, courteous, and genuinely focused on helping me find the right vehicle for my needs. He made the entire process smooth and stress-free, answering all my questions with patience and professionalism. I truly appreciated his honesty and transparency throughout the sale. I highly recommend Paul to anyone looking for a trustworthy and experienced car salesman. More

Brandon made the buying process incredibly easy. He sent all the pricing upfront with no hidden fees and answered all our questions thoroughly. Austin also worked with us and was very informative an He sent all the pricing upfront with no hidden fees and answered all our questions thoroughly. Austin also worked with us and was very informative and helpful throughout the process. Stephanie made the financial part so easy—she was not only efficient but also very funny, which made the whole experience even better! This is hands down my favorite dealership in town. Although the temporary setup in cubicles (while the new building is under construction) felt a bit overwhelming at first, the entire team was very apologetic, patient, and friendly. Thank you, Brandon, for your honesty, transparency, and great service! More

Easy to work with - no pressure. Answered all my questions. Educated me on car functions and safety. Answered all my questions. Educated me on car functions and safety. More

Cody and David were very accommodating and professional. AutoNation is definitely worth going to over other dealership. AutoNation is definitely worth going to over other dealership. More