AutoNation Honda West Knoxville - Service Center

So happy with our repair. Excellent service and personal care given. Charles is a valued contact at the dealership. Excellent service and personal care given. Charles is a valued contact at the dealership. More

We were traveling from Johnson City, TN to Shakopee, MN to move our daughter back home from college. In Knoxville, the check engine light started flashing. I had the van towed to AutoNation. Evelyn, on to move our daughter back home from college. In Knoxville, the check engine light started flashing. I had the van towed to AutoNation. Evelyn, on the phone, said I couldn’t get the van in until Monday. I tried to express how we are traveling through and would need an earlier appointment if possible. We worked with Jeremiah and he was fabulous! They worked the van in between other vehicles, which we were very thankful for. Sadly, they gave us a band aid fix as there was a more extensive problem that we needed to have fixed when we arrived home, as we could not stay in TN for 2 weeks as we had HS kids at home we needed to get home, to. Everyone was friendly and helpful! More

Service with Brad Skinner was excellent as usual Always personable and competent Brad goes the extra mile all the time personable and competent Brad goes the extra mile all the time More

The work was much less expensive than I expected, and it was finished in a reasonable time. was finished in a reasonable time. More

The dealership is under construction. I’m sure once it is completed it will be nice. Willy in the service department is top notch. I’m sure once it is completed it will be nice. Willy in the service department is top notch. More

I’ve done business with the dealership for 20 years Always a good experience at AutoNation years Always a good experience at AutoNation More

Long history of service on used Honda. They have always been HONEST and up front with the service needed and performed on my car! Any issues with recall, bulletin, or warrant were always t They have always been HONEST and up front with the service needed and performed on my car! Any issues with recall, bulletin, or warrant were always taken care of with me as the customer in mind. Service managers and my service advisor always worked together to resolve any issues. I would highly recommend them for service. Thanks Scott Lonneman, Joe Schober, and Jeremiah Ramirez. Thanks again guys, Max. More

As always, excellent service on the car and taking care of the customer. Well done! of the customer. Well done! More

Good service, Great agent customer service! I can count on my representative contact. Thanks David. I can count on my representative contact. Thanks David. More

Very prompt and professional service. The representative was able to answer my questions and the service was complete within the time frame I was given when acheduled The representative was able to answer my questions and the service was complete within the time frame I was given when acheduled More