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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,842 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,154 service reviews

May 02, 2026

Customer service was great! They let you know specials that are going on for the services you need and gave recommendations for services you will need in the near future. I wil More

by Beth.miller225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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April 29, 2026

Found my starting issue and took care of that and a couple of other scheduled maintenance that my car was brought in for and had all the parts needed in stock—friendly and pretty quick. More

by Kharber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 01, 2026 -

AutoNation Honda West Knoxville responded

Hello Kharber, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2026

Very happy with the service I received. Willy listened to the problem I had with one my tires and gave me a good estimate as to how long it would take to repair it. The waiting room was cle More

by mnc8701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
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Apr 30, 2026 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2026

David Amerine and the service team went above and beyond to complete my service requests and open recalls in a timely manner. More

by mkbcnb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
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Apr 25, 2026 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 15, 2026

Excellent all around service; Great explanation of the service and the process; The timing very efficient; More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Apr 17, 2026 -

AutoNation Honda West Knoxville responded

Hi Greg, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2026

Everything went well on this visit. Service Advisor reviewed the multi-point inspection checklist with me. More

by George Conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fierro
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Apr 11, 2026 -

AutoNation Honda West Knoxville responded

Hi George, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2026

Pleasant place to wait and David A. was great to work with as well as JoevS. More

by Preiher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidcArwine, Joe Shober
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Mar 31, 2026 -

AutoNation Honda West Knoxville responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2026

Excellent service and timely updates. I'll return for next service. William always helped consult on what service was needed and what wasn't. More

by michaelks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Mar 27, 2026 -

AutoNation Honda West Knoxville responded

Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2026

Very satisfied with the service we received at your dealership. The technician was friendly and kept us informed on service progress. More

by rnaegelen
Recommend Dealer
Yes
Employees Worked With
Edvin Herrera
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Mar 26, 2026 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2026

Very satisfied with the service experience from Autonation Honda in Knoxville Tn. The employees were friendly and knowledgeable; Especially Brad the service adviser. More

by bccunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Mar 13, 2026 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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